XE75 port 1 stopped working

XE75 port 1 stopped working

XE75 port 1 stopped working
XE75 port 1 stopped working
2025-08-08 11:07:05 - last edited 3 weeks ago
Model: Deco XE75  
Hardware Version: V1
Firmware Version: 1.4.5

As stated port one today stopped working.  I see a few topics about this when I search.  Followed a bit of troubleshooting suggestions in the threads to no avail.  Is there a fix or is it broken?

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#1
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1 Accepted Solution
Re:XE75 port 1 stopped working -Solution
2025-08-11 07:19:29 - last edited 3 weeks ago

  @David-TP 

 

Hi David,

 

I've had it just over 2 years.

 

I will contact support thanks.  I have it now running as one of my mesh units and not the router.

 

Kind Regards 

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Re:XE75 port 1 stopped working
2025-08-11 07:14:08

  @Willyeckerslike 

Hi, thanks for the update.

May I know how long you have had the Deco?

It is also suggested to contact the local technical support to ask for warranty service:

https://www.tp-link.com/au/support/replacement-warranty/

 

Thank you very much.

Best regards.

 

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Re:XE75 port 1 stopped working -Solution
2025-08-11 07:19:29 - last edited 3 weeks ago

  @David-TP 

 

Hi David,

 

I've had it just over 2 years.

 

I will contact support thanks.  I have it now running as one of my mesh units and not the router.

 

Kind Regards 

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#3
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Re:XE75 port 1 stopped working
3 weeks ago

  @David-TP 

 

Hi David, just an FYI 

 

On my third XE75 Deco, port one has failed too this morning.  It had a Philips Hue in port 1, ethernet backhaul in port 2 and a switch in port 3 with TV and PS5 in the switch.  Interesting it packed in so close to my main one packing in.

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