X50 Outdoor not serving wifi?
Hello
I have a Deco network based on 3 X60 units. The main Deco is connected to the internet and the other 2 units connect wirelessly to the main unit to provide wifi throughout the house. This works well and as devices move around the house (e.g phones) I can see them move between the units.
I have recently added an X50 Outdoor to provide coverage outside and to an outbuilding. This is also connected wirelessly (wireless backhaul) to the main network as cable routing between the house and this location is complex. This works and I have wired devices connected to the X50 outdoor and they have internet access at a good speed so it appears to be working as expected. However no wifi devices can connect to this X50 outdoor - using the deco app I never see any wireless devices connected to the outdoor unit, do you know why this is the case?
Thanks
Steve
@David-TP Thanks David.
The X60s are on 1.3.0 Build 20240830 Rel. 50008.
I set my iPhone to join the X50 Outdoor (named Garden) and when I turned wifi off and on again it rejoined the main X50 over in the house.
When looking for wifi my WiFi is listed but is comparitively weak (the X50 outdoor is just a few feet away) so doesnt seem to be broadcasting / available to join.
Hi, thank you very much. I found your APP logs
.
It has been forwarded to the senior engineer for further analysis.
Please check the email later for more suggestions.
By the way, if you check the WiFi backhaul on the Deco X50-outdoor, does it use both 2.4/5GHz?
Can I also have a screenshot of the current network map, such as:
Wait for your reply.
Best regards.