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Slow Ethernet speed

Slow Ethernet speed

Slow Ethernet speed
Slow Ethernet speed
3 weeks ago - last edited Thursday
Tags: #NBN Configuration #Access Control
Model: VX420-G2h  
Hardware Version: V2
Firmware Version: 0.9.0 2.0.0 v603c.0 Build 241224 Rel.29498n

I have just upgraded my nbn package to provide 500Mbps download.

 

I get that plus more with WiFi, but my Ethernet cable gives me barely 250 Mbps.

 

I have tried several cables...both Cat 5e and Cat 6, plugged directly into my modem which is 2 metres away. I have even tried 2 different network adaptors, every combination giving the same result.

 

I have done a factory reset of my modem, but nothing works.

 

 

I'd love any suggestion that would help.

 

Thank you in advance.

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#1
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1 Accepted Solution
Re:Slow Ethernet speed-Solution
a week ago - last edited Thursday

Hi  @LukeMason ,

Welcome to our community.

 

Do you have the same problem on the VX420-G2h? Have you tried to contact ISP for help?

Here is the FAQ that may help you: What should I do if internet connection is slow when the device is connected to the TP-Link DSL Modem?

 

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
Recommended Solution
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#4
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3 Reply
Re:Slow Ethernet speed
3 weeks ago

Hello@stooci ,

Thank you for contacting our community.

 

VX420-G2h is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with their specific needs.

Due to the specialized nature of the firmware on your device, our ability to provide troubleshooting may be limited. We recommend contacting the technical support of your Service Provider who supplied the device, as they are best suited to provide the necessary assistance for your device.

 

Best Regards,

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#2
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Re:Slow Ethernet speed
a week ago

  @stooci Have you tried upgrading firmware or reflashing it?

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#3
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Re:Slow Ethernet speed-Solution
a week ago - last edited Thursday

Hi  @LukeMason ,

Welcome to our community.

 

Do you have the same problem on the VX420-G2h? Have you tried to contact ISP for help?

Here is the FAQ that may help you: What should I do if internet connection is slow when the device is connected to the TP-Link DSL Modem?

 

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
Recommended Solution
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#4
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