D230 infared not working again.

D230 infared not working again.

D230 infared not working again.
D230 infared not working again.
2 weeks ago - last edited 2 weeks ago
Model: Tapo D230S1  
Hardware Version: V2
Firmware Version: 1.2

Our D230 infared is not working on the doorbell camera again

 

This is the 3rd one we've had replaced now!

 

It was working perfectly fine,  but then last night it stopped working 

If you toggle from day mode to night mode, it will click and come on, but then just goes off

 

 

 

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#1
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Re:D230 infared not working again.
2 weeks ago

  @NastyRhythm83 

 

I'm sorry to hear this. For your case, I recommend reaching out to the local technical support team directly for assistance. 

 

For efficient assistance, make sure to include as many relevant case details as possible, for example, device's info, camera settings, and video of the problem.

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#2
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