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Losing connection on AX12, possibly from lastest firmware

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Losing connection on AX12, possibly from lastest firmware

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Re:Losing connection on AX12, possibly from lastest firmware-Solution
Tuesday - last edited Tuesday

Hi All, 

For the Unstable connectivity on Archer AX12(EU)_V1_1.2.1, we have released a beta firmware. Please install it and manually update the firmware if you experience any of the unexpected behaviors.

Network Becomes Unstable on Archer AX12 After Updating Firmware to 1.2.1

 

@DavidPL 

@Andrew_ua , 

Please try the beta firmware and let us know if it can help.

 

Best Regards.

Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#32
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Re:Losing connection on AX12, possibly from lastest firmware
Wednesday

  @Joseph-TP 

In my case, the problem remained, only now the internet disappears for 30 minutes.

Please return the ability to flash the previous firmware 

AX12(EU)_V1_1.1.24 Build 20240823

Because the Internet never disappeared there.

Ps. Your actions with degraded to the previous version, and their consequences encourage people to switch to Internet equipment from another manufacturer, which is a real shame.

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#33
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Re:Losing connection on AX12, possibly from lastest firmware
16 hours ago

Hello @Andrew_ua ,

Have you tried the beta firmware? Some users have tested this beta firmware, and feedback has been provided to fix unstable and unexpected behaviors.

 

I understand that the new firmware changes may cause some inconvenience. Generally speaking, if the latest firmware has a large gap, downgrading is not recommended to prevent errors during the downgrade process that may affect device performance.

 

Please believe that we are always committed to providing high-quality products and services. If you have any questions, please do not hesitate to contact us.

 

Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#34
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