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Losing connection on AX12, possibly from lastest firmware

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Losing connection on AX12, possibly from lastest firmware

39 Reply
Re:Losing connection on AX12, possibly from lastest firmware
2025-09-20 11:48:08

  @Joseph-TP Hi! after a firmware update 1.2.1 Build 20250729 Rel. 73566(5553) I got the same issue and lost Internet access on 5g wifi but the 2.4g is working fine

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#12
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Re:Losing connection on AX12, possibly from lastest firmware
2025-09-24 15:03:17

Hello @Enguu ,

I will send you the beta firmware via Message, please try to install it and see if it can improve the performance.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Losing connection on AX12, possibly from lastest firmware
2025-09-28 14:37:35

  @Joseph-TP Any chance I can get that same firmware, or even a newer one? Thanks.

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Re:Losing connection on AX12, possibly from lastest firmware
2025-09-29 01:16:33

  @adminpldt ,

Have you encountered a similar situation?

Sure, I will send you the beta firmware via Message.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#15
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Re:Losing connection on AX12, possibly from lastest firmware
2025-09-30 07:41:30

  @Joseph-TP Thanks! Not exactly the same problem, but similar. 5ghz band randomly dropping connections, and only printers connected on 2.4ghz randomly becoming inaccessible to wireless clients whether on 2.4 or 5ghz, but accessible to clients on ethernet. 

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#16
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Re:Losing connection on AX12, possibly from lastest firmware
2025-10-12 06:06:28

  @Joseph-TP Hey I'm from India and I'm also facing similar issue. Some apps suddenly stop playing videos unless I reboot the router. This never happened before. I tried to downgrade the firmware but it showed update error. Would you please provide the beta firmware you mentioned before?

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#17
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Re:Losing connection on AX12, possibly from lastest firmware
2025-10-12 14:17:34

  @Joseph-TP  i am facing the same issue like him same log like him what to do... Though i post new sometime ago but without log

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#18
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Re:Losing connection on AX12, possibly from lastest firmware
2025-10-14 06:15:32

Hello @adminpldt & @Enguu ,

Is there any update for the beta firmware? 

Your feedback will be of great reference value to us.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#19
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Re:Losing connection on AX12, possibly from lastest firmware
2025-10-14 06:23:43 - last edited 2025-10-14 06:26:34

Hello @abir2000,

Are you referring to a situation similar to Zeragon's? Are your current routers also the Archer AX12_V1_1.2.1?

 

@greninja, I will follow up on your case in the thread you posted.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#20
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Re:Losing connection on AX12, possibly from lastest firmware
2025-10-14 07:37:25

  @Joseph-TP okk sure i uploaded everything i have or i can please go through everything carefully and help me with solution

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#21
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