Losing connection on AX12, possibly from lastest firmware

Losing connection on AX12, possibly from lastest firmware

37 Reply
Re:Losing connection on AX12, possibly from lastest firmware-Solution
2 weeks ago - last edited 2 weeks ago

Hi All, 

For the Unstable connectivity on Archer AX12(EU)_V1_1.2.1, we have released a beta firmware. Please install it and manually update the firmware if you experience any of the unexpected behaviors.

Network Becomes Unstable on Archer AX12 After Updating Firmware to 1.2.1

 

@DavidPL 

@Andrew_ua , 

Please try the beta firmware and let us know if it can help.

 

Best Regards.

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#32
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Re:Losing connection on AX12, possibly from lastest firmware
a week ago

  @Joseph-TP 

In my case, the problem remained, only now the internet disappears for 30 minutes.

Please return the ability to flash the previous firmware 

AX12(EU)_V1_1.1.24 Build 20240823

Because the Internet never disappeared there.

Ps. Your actions with degraded to the previous version, and their consequences encourage people to switch to Internet equipment from another manufacturer, which is a real shame.

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#33
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Re:Losing connection on AX12, possibly from lastest firmware
a week ago

Hello @Andrew_ua ,

Have you tried the beta firmware? Some users have tested this beta firmware, and feedback has been provided to fix unstable and unexpected behaviors.

 

I understand that the new firmware changes may cause some inconvenience. Generally speaking, if the latest firmware has a large gap, downgrading is not recommended to prevent errors during the downgrade process that may affect device performance.

 

Please believe that we are always committed to providing high-quality products and services. If you have any questions, please do not hesitate to contact us.

 

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#34
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Re:Losing connection on AX12, possibly from lastest firmware
Wednesday

  @Joseph-TP why version 1.2.1 is not available in US version? Us version doesn't get any updates after 1.1.22 version.

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#35
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Re:Losing connection on AX12, possibly from lastest firmware
Friday

  @Zeragon I just updated the beta fw: AX12V1-up-ver1-2-2-P1[20250904-rel63560]. Hopefully the problem is resolved. which previous firmware Ver = 1.2.1 Build 20250729 Rel. 73566, is very unstable in terms of download and upload connections.

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#36
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Re:Losing connection on AX12, possibly from lastest firmware
Friday

  @Joseph-TP Your brand's quality is getting worse and worse, please immediately release the latest firmware that can downgrade to previous versions. your beta firmware feels very heavy when changing in the admin menu.

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#37
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Re:Losing connection on AX12, possibly from lastest firmware
Friday

  @Poly_andro01 AX12 is generally more laggy than AX10, because previous one has single core while the later has triple core processor! I regret buying AX12, but was forced to choose it because AX10 is online product and I bought my router offline due to urgent need (as my previous TpLink Archer C6 also had frequent disconnect issue and it was confirmed by many other users in our group)

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#38
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