Home Network Community > Wi-Fi Routers > Losing connection on AX12, possibly from lastest firmware
< Wi-Fi Routers

Losing connection on AX12, possibly from lastest firmware

1234

Losing connection on AX12, possibly from lastest firmware

39 Reply
Re:Losing connection on AX12, possibly from lastest firmware-Solution
3 weeks ago - last edited 3 weeks ago

Hi All, 

For the Unstable connectivity on Archer AX12(EU)_V1_1.2.1, we have released a beta firmware. Please install it and manually update the firmware if you experience any of the unexpected behaviors.

Network Becomes Unstable on Archer AX12 After Updating Firmware to 1.2.1

 

@DavidPL 

@Andrew_ua , 

Please try the beta firmware and let us know if it can help.

 

Best Regards.

Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
Recommended Solution
  1  
  1  
#32
Options
Re:Losing connection on AX12, possibly from lastest firmware
2 weeks ago

  @Joseph-TP 

In my case, the problem remained, only now the internet disappears for 30 minutes.

Please return the ability to flash the previous firmware 

AX12(EU)_V1_1.1.24 Build 20240823

Because the Internet never disappeared there.

Ps. Your actions with degraded to the previous version, and their consequences encourage people to switch to Internet equipment from another manufacturer, which is a real shame.

  1  
  1  
#33
Options
Re:Losing connection on AX12, possibly from lastest firmware
2 weeks ago

Hello @Andrew_ua ,

Have you tried the beta firmware? Some users have tested this beta firmware, and feedback has been provided to fix unstable and unexpected behaviors.

 

I understand that the new firmware changes may cause some inconvenience. Generally speaking, if the latest firmware has a large gap, downgrading is not recommended to prevent errors during the downgrade process that may affect device performance.

 

Please believe that we are always committed to providing high-quality products and services. If you have any questions, please do not hesitate to contact us.

 

Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
  0  
  0  
#34
Options
Re:Losing connection on AX12, possibly from lastest firmware
a week ago

  @Joseph-TP why version 1.2.1 is not available in US version? Us version doesn't get any updates after 1.1.22 version.

  0  
  0  
#35
Options
Re:Losing connection on AX12, possibly from lastest firmware
a week ago

  @Zeragon I just updated the beta fw: AX12V1-up-ver1-2-2-P1[20250904-rel63560]. Hopefully the problem is resolved. which previous firmware Ver = 1.2.1 Build 20250729 Rel. 73566, is very unstable in terms of download and upload connections.

  0  
  0  
#36
Options
Re:Losing connection on AX12, possibly from lastest firmware
a week ago

  @Joseph-TP Your brand's quality is getting worse and worse, please immediately release the latest firmware that can downgrade to previous versions. your beta firmware feels very heavy when changing in the admin menu.

  0  
  0  
#37
Options
Re:Losing connection on AX12, possibly from lastest firmware
a week ago

  @Poly_andro01 AX12 is generally more laggy than AX10, because previous one has single core while the later has triple core processor! I regret buying AX12, but was forced to choose it because AX10 is online product and I bought my router offline due to urgent need (as my previous TpLink Archer C6 also had frequent disconnect issue and it was confirmed by many other users in our group)

  0  
  0  
#38
Options
Re:Losing connection on AX12, possibly from lastest firmware
Sunday

  @ჯოზეფ-TP I tried the beta version but it's still the same. When I run a speed test, the internet goes down for 10 minutes. The technician checked everything and said it's the router's fault. I bought a brand new router a week ago and I'm very disappointed.

  0  
  0  
#39
Options
Re:Losing connection on AX12, possibly from lastest firmware
10 hours ago

Hello @georgex ,

 

Thanks for contacting our community.

 

Could you check if you have updated the firmware successfully? We received feedback from other users that this beta firmware can effectively fix network instability.

 

If the router Internet LED turns red/orange occasionally, please try the following troubleshooting steps:
    1) Connect a PC directly to your modem to verify if your ISP's Internet is stable.

    2) Ensure the Ethernet cable connecting your modem to the Router is properly connected, and replace old wires with new ones.
    3) Please change the DNS Server of the Router, log in to the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings, and change the two DNS Servers to 8.8.8.8 and 8.8.4.4,  How to Change the DNS servers on the wireless router and DSL modem router (New UI)?
 

Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
  0  
  0  
#40
Options
1234

Tags

Network Connectivity Firmware Update
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.