Faulty Modem Router

Faulty Modem Router

Faulty Modem Router
Faulty Modem Router
2025-08-19 05:05:38 - last edited a week ago
Model: Archer VR400  
Hardware Version:
Firmware Version:

Recommended  by JB Wi-Fi as a suitable replacement modem router when changing from Foxtel NBN to alternate NBN provider. Foxtel supposedly locked their modem to their

system. This unit failed to work with Foxtel NBN or new NBN provider. TP-Link failed to respond to my emails and phone support was non-existent.

Steer away from this product.

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#1
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1 Accepted Solution
Re:Faulty Modem Router-Solution
2025-08-20 11:22:51 - last edited a week ago

Hello@Dudded ,

Welcome to our community.

 

If your ISP ties Internet access to a specific device's MAC address, your VR300 modem might not be recognized, causing internet access problems.
Will your ISP provide you with a new modem?

 

Best Regards.

Recommended Solution
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#2
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1 Reply
Re:Faulty Modem Router-Solution
2025-08-20 11:22:51 - last edited a week ago

Hello@Dudded ,

Welcome to our community.

 

If your ISP ties Internet access to a specific device's MAC address, your VR300 modem might not be recognized, causing internet access problems.
Will your ISP provide you with a new modem?

 

Best Regards.

Recommended Solution
  0  
  0  
#2
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