Solution Archer VR2100 / Archer VR600 reports ‘Error code:1’ when disabling the VPN client
This Article Applies to:
Archer VR2100_V1_1.9.0 0.9.1 v009e.0 Build 240903 Rel.13195n
Archer VR600_V3_1.7.0 0.9.1 v009e.0 Build 240929 Rel.31907n
Phenomenon:
The Archer VR2100_V1 and Archer VR600_V3 recently added support for the OpenVPN client through a firmware update, fulfilling a long-awaited request from many users!
However, we've received feedback from some users that after running the OpenVPN client, they are unable to disable this feature properly and receive a report 'Error code:1, internal error'.
Available Solutions:
We've expedited efforts to identify the cause of the unexpected behavior described above, and our development team has provided beta firmware.
Please upgrade and install the beta software on your Archer VR2100 or Archer VR600, and confirm whether the OpenVPN client function can be disabled properly:
| Model | Direct Download Link |
| Archer VR2100_V1_1.9.0 | Archer VR2100_V1_Beta |
| Archer VR600_V3_1.7.0 | Archer VR600_V3_Beta |
Note:
1. Please be sure you have read the Terms and Conditions for TP-Link Beta Firmware before proceeding.
2. Updating firmware, please refer to How to update the firmware on AC VDSL/ADSL Modem Router.
If the beta firmware doesn't help, or you have additional details, we welcome your feedback in this post. Examples of additional details:
- Screenshots with error message;
- Usage scenarios of the OpenVPN client;
- System log, back file, and VPN files, etc.
You can also email support.forum@tp-link.com, attaching [Forum ID 838774] and details, and we will have a dedicated person to help with the analysis and follow-up.
Thank you very much for your feedback and cooperation!
