XX530v is capped at 50Mb download in a 500Mb plan
I installed this device in my house, put fiber directly on it, it registered without issues.
But I noticed a odd issue:
Any download is always capped at 50Mb/s (my plan is 500Mb/s for both downloads and uploads), but UPLOADS happen at full speed (500Mb/s).
I tried some troubleshooting but nothing seems to work!
If I return to the old ONU I was using, it downloads at full 500Mb/s (ONU in bridge mode and XX530v connecting via PPPoE).
As soon as I return the fiber cable to XX530v, the problem happens again.
I suspect it might have to do with firmware (I've updated it to latest firmware), but the problem is I can't find the original firmware that came with it (Firmware Version:0.4.0 3.0.0 v6096.0 Build 240426 Rel.38762n).
ISP told me this router is compatilble, and they advised me to contact TP LINK, which I'm doing, because it might be a software fault on device's side.
Local TP Link support couldn't help me. They just say the same old stuff like "this router is targeted to ISP, so ISP has to help you... etc etc etc".
It seems this is a secret device only ISPs have access.
I mean, come ou guys! This router is sold in many places, and we currently can buy it from stores and install it ourselves.
TP LINK has to support this device because it's sold to end users!
My network already directed me to contact Tp Link, so I demand a solution!
And my ISP is very open, you only need the right GPON SERIAL to connect. Pratically any device can be used in their network as long as the GPON SN is right.
I even tried another ONU (different from the original) and no problem with it as well.
There was even a similar topic in this forums with the EXACT SAME PROBLEM.
GPON XX530v V1 - Download speed limited to less than 50MB
Can anyone escalate it to engineers?
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Lekao wrote
O meu é a versao V2, serve para ele?
The provided pre-release firmware is only available for XX530v V1.0. It's not compatible with the hardware V2.
There will be new official firmware for other models and hardware. Please keep an eye on the regional official website for future updates.
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xMarcosx wrote
Kevin_Z wrote
Hello everyone,
@Rabatonfr @MaracaKan @Litiano @alb3530 @DennisTT @HoiWong @grad1e @shu006 @Yash_Kanawjia @Romain_L @LeticileTebogo @AnantJo @Uttaran @GabrielNunez @PatrickPPP @Miroslav01 @jrandis @Lekao @KURUMIN
We know some of you have been experiencing an unexpected behavior on the XX530v V1, where download speeds are capped at around 50 Mbps when using PPPoE with MAC Clone. We want to provide a pre-release firmware to address it.
Model & Hardware Download Link XX530v_V1 XX530v_V1_0.9.0_3.0.0_Build 251126 (Pre-release version)
Please download and install the beta firmware, then reply to this thread (or contact us) to let us know:
- Did your download speed improve to expected levels?
- Did you encounter any other issues?
@xigga The reported IPv6 RA Lifetime optimization has been implemented on this version. Please update to confirm.
Your feedback is essential to validate this fix and move towards a stable release.
Thank you all for your continued support and feedback.
Olá amigo, tudo bem?
Estou com dois equipamentos que precisam de atualização: XX530v V2 e XX230v. Gostaria de saber se já existe alguma previsão de nova atualização de firmware para correção do bug que esses aparelhos estão apresentando.
Poderia me informar se há alguma versão em desenvolvimento ou previsão de liberação?
Desde já, agradeço pelo suporte.
Thank you both for the comments and updates.
As I responded to Lekao, there will be new official firmware for other models and hardware. Please keep an eye on the regional official website for future updates.
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