Solution XX530v is capped at 50Mb download in a 500Mb plan
I installed this device in my house, put fiber directly on it, it registered without issues.
But I noticed a odd issue:
Any download is always capped at 50Mb/s (my plan is 500Mb/s for both downloads and uploads), but UPLOADS happen at full speed (500Mb/s).
I tried some troubleshooting but nothing seems to work!
If I return to the old ONU I was using, it downloads at full 500Mb/s (ONU in bridge mode and XX530v connecting via PPPoE).
As soon as I return the fiber cable to XX530v, the problem happens again.
I suspect it might have to do with firmware (I've updated it to latest firmware), but the problem is I can't find the original firmware that came with it (Firmware Version:0.4.0 3.0.0 v6096.0 Build 240426 Rel.38762n).
ISP told me this router is compatilble, and they advised me to contact TP LINK, which I'm doing, because it might be a software fault on device's side.
Local TP Link support couldn't help me. They just say the same old stuff like "this router is targeted to ISP, so ISP has to help you... etc etc etc".
It seems this is a secret device only ISPs have access.
I mean, come ou guys! This router is sold in many places, and we currently can buy it from stores and install it ourselves.
TP LINK has to support this device because it's sold to end users!
My network already directed me to contact Tp Link, so I demand a solution!
And my ISP is very open, you only need the right GPON SERIAL to connect. Pratically any device can be used in their network as long as the GPON SN is right.
I even tried another ONU (different from the original) and no problem with it as well.
There was even a similar topic in this forums with the EXACT SAME PROBLEM.
GPON XX530v V1 - Download speed limited to less than 50MB
Can anyone escalate it to engineers?
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Sonickbh wrote
@Kevin_Z Please provide us with the updated firmware for the xx230v version V1, including the fix so that the download is no longer limited to 50MB.
I've asked the development team whether there is any pre-release or beta firmware to fix this speed limit issue on the XX230v V1.
Will update you once I'm informed by the team.
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Sonickbh wrote
The pre-release firmware has been updated in this reply. Please check:
https://community.tp-link.com/en/home/forum/topic/839982?replyId=1675476
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I had the same problem and my only fix was to disable mac clone. I asked my ISP release the MAC address and then connected the XX530v with mac clone disabled to get my router MAC address configured with the ISP.
In your case the ISP is saying they won't update the MAC. I believe this could be due to TR-069 (CPE WAN Management Protocol) not configured in your router. Tell them that your router supports ACS / TR-069 and they can configure ACS in your router.
TR-069 (CPE WAN Management Protocol) is not enabled in the XX530v by default. Follow the steps to enable TR-069.
- Go to http://192.168.1.1/superadmin and login
- Go to Advanced -> System Tools -> Administration
- In User Account Permission Settings enable CWMP Settings
Now CWMP Settings will show in Advanced -> System Tools -> CWMP Settings
Once this is done talk to them and convince them to change your router.
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@Kevin_Z Do you have latest version firmware for XX530v_V2 EU?
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