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Powerline adaptors no longer connecting

Powerline adaptors no longer connecting

Powerline adaptors no longer connecting
Powerline adaptors no longer connecting
Yesterday
Model: TL-PA4020P KIT  
Hardware Version: V1
Firmware Version:

I have a pair of TL-PA4020P powerline adaptors that appear to have stopped connecting. When plugged in, the power lights show OK and the local network connection light. However, they don't talk to each other across the powerline, either just plu-and-play or paired (as I had them set up originally). Is it possible that one of them has failed somehow? Is it possible to diagnose which one has a problem?

 

Any suggestions will be appreciated.

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#1
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3 Reply
Re:Powerline adaptors no longer connecting
Yesterday

  @Zebop917 

 

Hi,

 

In case you haven't tried already, plug the two TL-PA4020P into two wall sockets that are very close to each other (or at least in the same room) and see if they will connect to each other. If they don't connect on their own, then try to pair them again.

 

This would tell us if one of them has indeed a problem or if there is another reason why they have stopped connecting when placed at their original locations.

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#2
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Re:Powerline adaptors no longer connecting
17 hours ago

  @woozle I plugged the two adaptors into a double mains socket, so right next to each other. Same problem - no plug and play connection and no pairing. 

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#3
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Re:Powerline adaptors no longer connecting
15 hours ago

You can diagnose with the app on a windows PC.

Looks like you need to buy at least one anyway.....

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#4
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