Archer AX11000 v1.0 upgrade to 2.2.1 Build 20250725 rel.9119(5553)
Hi ,
I've just upgraded to firmware 2.2.1Build 20250725 rel.9119(5553) and now when I use my VPN to connect to our data center I can't copy any files from any of the serves to my local PC. This would normally work fine, I would connect to the VPN and then use Windows explorer to connect to teh URI can copy a file to my local PC.
Now the copy fails to start and all network activity stops .
The only thing changed is the Router firmware version.
Where can I get a list of firmware versions to rollback to . This page https://www.tp-link.com/au/support/download/archer-ax11000/#Firmware only shows firmware up to Archer AX11000(US)_V1_1.3.4 Build 20230906 for V1 .
If my hardware version is v1.0 why did the Check for updates button load 2.2.1 Build 20250725 rel.9119(5553) . Is it fine to use this firmware?
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Hello @GregObleshchuk ,
Thanks for contacting our community.
For your case, our technical staff has attempted to reproduce this unexpected behavior. I'll make sure to post back here if there are any updates.
If you encounter any error messages, please take screenshots and send them here. Please feel free to send me any additional details.
Thank you for your patience and understanding.
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Hi Greg
I have similar issue with smb file transferring local file to data server when using VPN. Firmware version Archer AX11000 v1.0 on 2.2.1 build
The transferring will stop and sometime result corrupt files.
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Hello @GregObleshchuk &@Aeg689 ,
Could you please tell me what type of VPN you're using? For example, an OpenVPN client or an IPSec VPN server?
Please send the screenshots with the error message here.
I will send you both the beta firmware via Message, please install it and update to the beta manually.
Manual Upgrade Instructions(Case 1 in the following FAQ): How to upgrade the firmware on the TP-Link Wi-Fi Routers.
@GregObleshchuk , if you can detect the new firmware, you can try updating it. This is because it's a notification pushed through the cloud system.
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Hi @Joseph-TP
I am using OpenVPN and tunnelblink as client in Mac. I believe this is not only happend to VPN but aslo local as well while doing SMB file transfering.
I will try to screen catpure next time when there is an error.
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Hello @Aeg689 ,
Have you tried the beta firmware? Or has the VPN server resumed normal operation now?
Sure, please reply here if you have any updates.
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@Aeg689 ,
Sure, I have sent you via Message again.
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@Joseph-TP could i get this beta as well to test.
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Hello @bhowes ,
Have you also encountered problems transferring files to your local machine via VPN?
What is the firmware and hardware version of your router? Is it V1_2.2.1 Build 20250725 rel.9119(5553)?
I will send you the beta firmware via Message. Please install it and test if it helps.
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