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tp-link AXE5400 Tri-Band 6E blocks my company VPN sometimes

tp-link AXE5400 Tri-Band 6E blocks my company VPN sometimes

tp-link AXE5400 Tri-Band 6E blocks my company VPN sometimes
tp-link AXE5400 Tri-Band 6E blocks my company VPN sometimes
2025-09-11 05:57:40 - last edited 2025-10-18 15:44:24
Tags: #Network Connectivity #VPN
Model: Archer GXE75  
Hardware Version:
Firmware Version:

Not sure about the hardware version and currently the router kicks my company laptop off everyhour, 

Later I tried direct cable connection, seems the internet is fine but VPN gets logged out every hour. 

 

 

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Re:tp-link AXE5400 Tri-Band 6E blocks my company VPN sometimes -Solution
2025-09-12 06:38:18 - last edited 2025-10-18 15:44:24

Hello @Nathan_Z ,

Welcome to our community.

 

Do you mean that you need to access the company laptop via VPN? What type of VPN is it?

Please try the following suggestions:

  • Disable the QoS if you have set it.
  • Assign a static IP for the laptop.
  • Change the lease time to be longer on the DHCP server.

 

Best Regards.

Welcome to Our TP-Link Community. Check Out the Latest Posts: △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More △New Firmware Update for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
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Re:tp-link AXE5400 Tri-Band 6E blocks my company VPN sometimes -Solution
2025-09-12 06:38:18 - last edited 2025-10-18 15:44:24

Hello @Nathan_Z ,

Welcome to our community.

 

Do you mean that you need to access the company laptop via VPN? What type of VPN is it?

Please try the following suggestions:

  • Disable the QoS if you have set it.
  • Assign a static IP for the laptop.
  • Change the lease time to be longer on the DHCP server.

 

Best Regards.

Welcome to Our TP-Link Community. Check Out the Latest Posts: △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More △New Firmware Update for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
Recommended Solution
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