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HX710-Pro not working correctly as a mesh network

HX710-Pro not working correctly as a mesh network

HX710-Pro not working correctly as a mesh network
HX710-Pro not working correctly as a mesh network
Friday
Tags: #Firmware Update
Model: HX710 Pro  
Hardware Version: V1
Firmware Version: 0.2.0 3.0.0 v6082.0 Build 241105 Rel.68011n

I have a mesh network setup with two of the above devices, and EX820v Router and also a HX710 with different firmware - 0.2.0 3.0.0 v6082.0 Build 240806 Rel.7178n

 

I have BRSK broadband but the 3 HX710Pro were bought from ebay and two of them have the BRSK branding on them, and the Build 240806 Rel.7178n does not.

 

They are not always functioning correctly as a mesh network. My phone sometimes fails to remain connected to wifi when I go from downstairs to upstairs or vice versa and I'm wondering if this is because of the different firmware versions.

 

If so, is it possible to change the firmware on  the device with firmware "Build 240806 Rel.7178n" so that it matches the others?

Many thanks,

Damian

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#1
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2 Reply
Re:HX710-Pro not working correctly as a mesh network
12 hours ago - last edited 12 hours ago

  @DamianTP 

Hi, welcome to the community.

Did you add all 3 HX710 pro units to the EasyMesh network of EX820v? 

 

Did the failure of seamless roaming on the mobile phone always happen when moving between HX710 Pro_Build 241105 and HX710 Pro_Build 240806?

Could the mobile phone automatically roam between EX820v and HX710 pro?

How about other mobile devices? Did they run into a similar issue?

 

I don't think the reported issue is related to different firmware versions. EasyMesh is advertised to establish a seamless wireless connection throughout your home among the EasyMesh router and extenders. There are even different models involved.

Wait for your reply.

Best regards.

 

 

 

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#2
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Re:HX710-Pro not working correctly as a mesh network
10 hours ago

  @David-TP 

Hi David,

 

Many thanks for getting back to me about this.

 

Yes, all three HX710 Pro units were added via the EX820v EasyMesh network, and all are reporting no problems within the Aginet App.

 

The issue with phones WiFi failing to automatically reconnect to different units in the mesh system affects multiple mobile phones within the household. The issue is intermittent and so it is difficult to say if it is only happening when the phones are roaming between specific units. When it does occur, the phone will say "obtaining IP address"  and remain stuck on this until I turn WiFi off and on. I have just tried to replicate the issue but, of course, it didn't happen!

 

In the Aginet App the connection diagram is a straight line which shows EX820v -> HX710 Pro (EU1) -> HX710 Pro (GBBRSK) -> HX710 Pro (GBBRSK)

 

So the GBBRSK units are passing through the EU1 unit. I thought that the different firmware of the EU1 unit may be the cause of this issue.

Many thanks,
Damian

 



 

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