XX530 V2 doesn't active IPV6 with OMCI

We acquired a new XX530v V2, but in authorization the ONT doesn't activate the IPV6 automatically with OLT ZTE C6xx, does have some solution for this, or need a new actualization? In versions XX230V and XX530V V1, the OLT ZTE C6xx send the OMCI with IPV6 activaded, but in XX530 V2 this does not happen.
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Hello @Matheus-Alfanet, thanks for posting in the community.
Can I have the following information before we proceed with the investigation?
1. Where did you buy this XX530v V2, from a local reseller or was it provided by your ISP (Internet Provider)?
2. Who is your ISP?
3. How do you configure on your ZTE OLT about the WAN connection which contains the IPV6 connection?
Have you tried to contact the reseller or the Internet Provider or our local technical support? Would you be able to get technical support or advice for this reported IPv6 issue?
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Kevin_Z wrote
Hello @Matheus-Alfanet, thanks for posting in the community.
Can I have the following information before we proceed with the investigation?
1. Where did you buy this XX530v V2, from a local reseller or was it provided by your ISP (Internet Provider)?
2. Who is your ISP?
3. How do you configure on your ZTE OLT about the WAN connection which contains the IPV6 connection?
Have you tried to contact the reseller or the Internet Provider or our local technical support? Would you be able to get technical support or advice for this reported IPv6 issue?
@Kevin_Z I think @Matheus-Alfanet works for an ISP. He isn't a customer.
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I appreciate the reminder.
I also have the same guess. I hope Matheus-Alfanet can share more details with us, then I will check what we can do to proceed with the case.
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Good morning, sorry for the delay in responding.
We are from ISP Alfanet, located in Paraná, Brazil.
We purchased the XX530 v2 from an authorized supplier in the region, where we always buy TP-Link products.
We used this command for authorization witch OMCI:
conf t
interface gpon_onu-1/[[slot]]/[[pon]]:[[indice_onu]]
name [[descricao]]
description gpon_onu-1/[[slot]]/[[pon]]:[[indice_onu]]
tcont 1 profile TCONT-[[planos]]
gemport 1 tcont 1
exit
interface vport-1/[[slot]]/[[pon]].[[indice_onu]]:1
service-port 1 user-vlan [[vlan]] vlan [[vlan]]
exit
pon-onu-mng gpon_onu-1/[[slot]]/[[pon]]:[[indice_onu]]
service internet gemport 1 vlan [[vlan]]
wan-ip ipv4 mode pppoe username [[login]] password [[senha]] vlan-profile PROFILE-VLAN-[[vlan]] host 1
vlan gemport 1 mode trunk
vlan gemport 1 vlan [[vlan]]
security-mgmt 1 state enable mode forward protocol web https
security-mgmt 2 state enable mode forward ingress-type lan protocol web https
end
write
This command worked correctly on the XX530 v1 and XX230, activating both IPV4 and IPV6, but on the XX530 v2 it only activates IPV4.
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Thank you so much for the information.
I would like to escalate your case to our engineers, who can assist you in investigating this issue directly. You can check the email later.
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