BE550 router does not enable the 6 GHz band
I purchased the router today and configured all the settings correctly. However, my Google Pixel 10 Pro XL does not detect the 6 GHz band. In the settings, I created a separate SSID for 6 GHz, but it still doesn’t show up at all. My phone connects to other Wi-Fi 7 6 GHz networks in different locations, but it doesn’t detect this router.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hello @ctnnali ,
Welcome to our community.
Do you have other clients supporting 6 GHz, and test if it can detect the 6 GHz of the BE550?
Please enable the 6 GHz guest network and use the Google Pixel 10 Pro XL to detect it.
For more details, please refer to What if my device failed to detect the 6 GHz Wi-Fi Band?
- Copy Link
- Report Inappropriate Content
Hello @ctnnali ,
Welcome to our community.
Do you have other clients supporting 6 GHz, and test if it can detect the 6 GHz of the BE550?
Please enable the 6 GHz guest network and use the Google Pixel 10 Pro XL to detect it.
For more details, please refer to What if my device failed to detect the 6 GHz Wi-Fi Band?
- Copy Link
- Report Inappropriate Content
Yes, I tested with other devices that support 6 GHz, and none of them can see the 6 GHz network from my router.
As you suggested, I also created a 6 GHz guest network, but that was not visible either.
Both the router firmware and the device software are up to date.
- Copy Link
- Report Inappropriate Content
Hello@ctnnali ,
The tech team has been made aware of your case; they will likely reach out to you via email to continue troubleshooting. Please check your email inbox and confirm.
- Copy Link
- Report Inappropriate Content
Hello @ctnnali
We are pleased to announce the latest pre-release firmware update for the Archer BE550 V2, delivering significant enhancements to EasyMesh™ capabilities, wireless performance, and network management flexibility. This release introduces comprehensive support for extended guest and IoT networks, MLO backhaul, and a suite of advanced EasyMesh features designed to improve security, stability, and user experience.
We strongly recommend you upgrade to this new firmware version to unlock these powerful capabilities. Your feedback remains invaluable - please share your experience to help us continue refining our products:
Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2
- Copy Link
- Report Inappropriate Content
The same situation, not a single device iPhone 17pro, iPhone 16pro max, MacBook Pro m4, MacBook Air m2, Apple TV4 Gen 3 not see a 6 GHz network, and plus a very weak signal compared to the same TP-link be450 which produces speeds up to 850 mb
- Copy Link
- Report Inappropriate Content
Hello @Misha77 ,
Welcome to our community.
Do you also have Archer BE550? May I know if your network topology diagram is as follows:
ISP modem—router )))((( client devices
(Note: — stands for wired connection,)))((( stands for wireless connection )
Have you tried the suggestions in What if my device failed to detect the 6 GHz Wi-Fi Band?
Please note that both the router or access point and the network device need to support 6 GHz.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 773
Replies: 6
Voters 0
No one has voted for it yet.