OpenVPN Client Connection Failure to Third-Party Server on Archer VX1800v/ Archer VR600
This Article Applied to:
Archer VX1800v_V1_1.4.0 Build 250417;
Archer VR600_V3_1.6.0 Build 230809.
Phenomenon:
When users try to configure an OpenVPN client on the Archer VX1800v/VR600 V3, they are typically required to enter authentication information such as a username and password.
Even if users enter this information correctly, they may receive a report that the OpenVPN client failed to connect to the third-party OpenVPN server.
Available Solution:
We have identified the cause, and the development team has provided beta firmware to address this unexpected behavior. Please download and install the following beta firmwares:
| Model | Direct Download Link |
| Archer VX1800v_V1 | Archer VX1800v_V1_0.13.0 Build 250214 (Beta Firmware) |
| Archer VR600_V3 | Archer VR600_V3_1.7.0 Build250305 (Beta Firmware) |
Note:
- Please be sure you have read the Beta Test Agreement before upgrading the pre-release firmware!
- For the sake of insurance, it's always recommended to save a copy of the modem's Backup Config file before upgrading or downgrading.
- You may follow the guide to upgrade the firmware of your modem. How to update the firmware on the AC VDSL/ADSL Modem Router (new logo).
If the firmware doesn't help, or you have additional details, please provide as much detail as possible. For example:
1. Complete network topology;
2. VPN type, including VPN provider;
3. Screenshots of relevant error messages, etc.
Thank you for your support and cooperation.