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Internet upload and download speed is not showing

Internet upload and download speed is not showing

Internet upload and download speed is not showing
Internet upload and download speed is not showing
Sunday - last edited Monday
Tags: #Network Connectivity #Deco App Related
Model: Deco E4  
Hardware Version:
Firmware Version: 1.7.0 Build 20250116 Rel. 59369

Deco app isn't showing the internet speed. Not even for the device it self. What can I do for that? 

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#1
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1 Accepted Solution
Re:Internet upload and download speed is not showing -Solution
Monday - last edited Monday

  @Sohag_sakhawath 

Hi, welcome to the community.

You can test whether the firmware here helps with the reported issue:

Deco App not Showing Device Real-Time Speed on Deco M4/E4 1.7.0

Best regards.

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#3
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4 Reply
Re:Internet upload and download speed is not showing
Sunday

  @Sohag_sakhawath 

 

Other users have been reporting this same issues not sure if there was a fix or not.

 

Could you please help me submit the Deco APP log here:How to submit Deco APP log

 

Once the log is surmitted can you respond to this post with your TKID number thanks 

 

@David-TP 

 

Another case with this same issue. 

 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
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Re:Internet upload and download speed is not showing -Solution
Monday - last edited Monday

  @Sohag_sakhawath 

Hi, welcome to the community.

You can test whether the firmware here helps with the reported issue:

Deco App not Showing Device Real-Time Speed on Deco M4/E4 1.7.0

Best regards.

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
Recommended Solution
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#3
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Re:Internet upload and download speed is not showing
Monday

Sohag_sakhawath wrote

Deco app isn't showing the internet speed. Not even for the device it self. What can I do for that? 

  @Sohag_sakhawath 

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#4
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Re:Internet upload and download speed is not showing
Monday

  @Sohag_sakhawath 

 

Your currently running firmware version Firmware Version: 1.7.0 Build 20250116 Rel. 59369. There is a beta version in the article that David posted that he would you to try, 

 

The firmware is

 

 

 

You can download it it here - https://community.tp-link.com/en/home/forum/topic/838622

 

 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#5
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