Deco BE63 (10000) started dropping internet WAN

Deco BE63 (10000) started dropping internet WAN

13 Reply
Re:Deco BE63 (10000) started dropping internet WAN
2025-10-31 18:26:39
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#12
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Re:Deco BE63 (10000) started dropping internet WAN
2025-10-31 19:21:31

  @FanofD3C0 

 

it's the weekend for David let me see if I can get a staff memeber from the US forums to help you 

 

@Ryan @Carl 

 

Sorry to bug the both of you but David won't be able to answer this till at least Sunday night when he is back at work. Either of you have any ideas on this? 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#13
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Re:Deco BE63 (10000) started dropping internet WAN
a week ago

  @HelpFixDecoApp 

 

I’m experiencing the same problem with the Deco BE63 continually dropping and reconnecting to the internet. I had expected it to be an upgrade from my previous Deco X90, which ran flawlessly without any connection issues. Despite several firmware updates, the problem persists. The disconnections repeatedly log me out of my home automation system, preventing remote access, which is extremely frustrating. 

 

Does anyone know of a reliable solution beyond the standard troubleshooting steps, which haven’t worked for me? Alternatively, is there any information about when the next firmware update might be released? 

 

I really regret buying it.

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#14
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