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VX231 Wifi Routers Ping My Wi-Fi connection drops

VX231 Wifi Routers Ping My Wi-Fi connection drops

VX231 Wifi Routers Ping My Wi-Fi connection drops
VX231 Wifi Routers Ping My Wi-Fi connection drops
2025-10-03 20:02:23 - last edited 2025-10-16 02:53:01
Tags: #Network Connectivity
Model: VX231v  
Hardware Version: V1
Firmware Version: VX231-v1.0_241104

 

I have a TP-Link VX231 Wi-Fi 6 AX1800 Premium VDSL Modem provided by my ISP. My Wi-Fi connection drops after 1-2 hours. There is excessive ping in console games and it fixes itself again. What is the reason for this? The modem system log gives the following warning for every disconnection and ping packet loss. helpme Please

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1 Accepted Solution
Re:VX231 Wifi Routers Ping My Wi-Fi connection drops -Solution
2025-10-11 01:25:47 - last edited 2025-10-16 02:53:01

Hello @Oktay01 ,

 

VX231 is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with their specific needs. Due to the specialized nature of the firmware on your device, our ability to provide troubleshooting may be limited.

We can certainly offer some troubleshooting tips that may help resolve your issue. Please consider the following:
What should I do if Internet connection on my TP-Link DSL modem is unstable?

If the problem persists after trying these steps, we recommend contacting your Service Provider who supplied the device or local support, as they are best suited to provide the necessary assistance for your device.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △New Firmware Update for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:VX231 Wifi Routers Ping My Wi-Fi connection drops -Solution
2025-10-11 01:25:47 - last edited 2025-10-16 02:53:01

Hello @Oktay01 ,

 

VX231 is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with their specific needs. Due to the specialized nature of the firmware on your device, our ability to provide troubleshooting may be limited.

We can certainly offer some troubleshooting tips that may help resolve your issue. Please consider the following:
What should I do if Internet connection on my TP-Link DSL modem is unstable?

If the problem persists after trying these steps, we recommend contacting your Service Provider who supplied the device or local support, as they are best suited to provide the necessary assistance for your device.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △New Firmware Update for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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