Deco M5 management unstable
Hi,
I have a mesh network with 7 decos M5 working on access point mode.
After update to 1.9.1 Build 20250909 Rel. 37570, the management by app and web page is not working well.
The clients access is working well.
What can i do to solve this?
Thanks in advance.
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@David-TP the trial firmware does seem to have improved matters, will there be further updates on this?
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Hi, thank you very much for the feedback.
Could you please help me submit the Deco App log here:How to submit Deco APP log
Can I have the model numbers of the powerline adapters as well as the WiFi bridge?
I've left a beta firmware for Deco M5 in the message. Please help me test whether it helps.
Wait for your reply.
Best regards.
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@David-TP apologies for the delay in my reply.
Ive updated all 5 of the M5s with the test firmware.
Not much of a change really as the android app seems to only find the main AP, not the satelite decos.
On the odd occasion the clients will show for the satelite decos but it will state they are offline, i cant modify the client settings (connection preference, mesh enabled etc...).
All of the nodes are working fine in terms of getting a wifi connection via them, and i can access them all via the web interface (incase you need logs?).
I do have one device (Epson printer) which seems to be dropping connections quite often now.
Cheers.
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Hi, thank you very much for the update.
In this way, it is recommended to contact the local technical support for further assistance:
https://www.tp-link.com/uk/support/contact-technical-support/#LiveChat-Support
In the email, please include the forum replies:
https://community.tp-link.com/en/home/forum/topic/843896?replyId=1646822
(Please leave a message here with the support ticket ID No. after submitting the email.)
Best regards.
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Hi, nice to see you again.
It has been a week since your last reply. Do you still want to have a beta firmware to improve the following issue?
Or a beta firmware to fix the "Offline" issue of the Stallite Deco M5 on the Deco App?
Wait for your reply.
Best regards.
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Yes need beta firmware. Satellite unit offline issue I'm also facing. At 1.9.1 official I can't clean log. Please fixed that issue also if possible. Please send me beta firmware for Deco M5 V3.20.
Yes it's one week because my local distributor not provide any beta firmware.
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Hi, thanks for the update.
I've left a message with the latest 1.9.3 beta. Please let me know how it works.
Wait for your reply.
Best regards.
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@David-TP Hi, would love to try it as well!
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