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TL-WR3602BE constantly disconnecting

TL-WR3602BE constantly disconnecting

TL-WR3602BE constantly disconnecting
TL-WR3602BE constantly disconnecting
2 weeks ago - last edited Thursday
Tags: #Network Connectivity #WDS/Range Extender Mode
Model: TL-WR3602BE  
Hardware Version: V1
Firmware Version: 1.0.1 Build 20250618 rel.50215(5553)

Hello, I just set up a brand new unit to serve as a wifi extender. When I attempt to use the unit's administration page, it fails to stay connected for very long, repeatedly throwing up a "Device disconnected" message.  The device's log is filled with lots of "Service stop" messages. I presume that isn't normal?

 

2025-10-09 17:29:40 UPnP INFO [32325] Service stop

2025-10-09 17:29:39 Remote Management INFO [31781] Service stop

2025-10-09 17:29:33 UPnP INFO [30900] Service stop

2025-10-09 17:29:31 Remote Management INFO [30385] Service stop

2025-10-09 17:29:30 Traffic Statistics INFO [5933] stats reset

2025-10-09 17:29:26 Traffic Statistics INFO [5933] stats off

2025-10-09 17:28:03 UPnP INFO [20260] Service stop

2025-10-09 17:28:02 Remote Management INFO [19665] Service stop

2025-10-09 17:27:56 UPnP INFO [18565] Service stop

2025-10-09 17:27:54 Remote Management INFO [18063] Service stop

2025-10-09 17:27:53 Traffic Statistics INFO [5933] stats reset

2025-10-09 17:27:49 Traffic Statistics INFO [5933] stats off

2025-10-09 17:24:46 UPnP INFO [31435] Service stop

2025-10-09 17:24:45 Remote Management INFO [31116] Service stop

2025-10-09 17:24:39 UPnP INFO [30015] Service stop

2025-10-09 17:24:38 Remote Management INFO [29554] Service stop

2025-10-09 17:24:37 Traffic Statistics INFO [5933] stats reset

2025-10-09 17:24:33 Traffic Statistics INFO [5933] stats off

 

Appreciate any insight you can provide. Is it possible I have defective hardware?  I tried reinstalling the latest firmware but that didn't help.

 

Thanks,

Robert

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#1
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3 Reply
Re:TL-WR3602BE constantly disconnecting
2 weeks ago

  @Swanzinator ,

Welcome to our community!

What is the model of your main router? Please check whether UPnP is enabled on the main router. Please turn it off for comparison.

Also, you can reset the TL-WR3602BE to another network, like a hotspot, for comparison.

 

Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#2
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Re:TL-WR3602BE constantly disconnecting
2 weeks ago

 @Joseph-TP, thanks for getting back to me. 

 

The router I'm attempting to range-extend is a Huawei EG8145X6-10.  I don't know if it had UPnP enabled, as I had to do a factory reset on it to get into the configuration page.  But now I confirmed UPnP is off, and yet the repeated disconnect problem is still occurrring, same as before:

 

2025-10-10 08:51:43 UPnP INFO [11743] Service stop

2025-10-10 08:51:42 Remote Management INFO [11383] Service stop

2025-10-10 08:51:36 UPnP INFO [10277] Service stop

2025-10-10 08:51:34 Remote Management INFO [9779] Service stop

2025-10-10 08:51:33 Traffic Statistics INFO [6145] stats reset

2025-10-10 08:51:29 Traffic Statistics INFO [6145] stats off

2025-10-10 08:50:06 UPnP INFO [32291] Service stop

2025-10-10 08:50:04 Remote Management INFO [31748] Service stop

2025-10-10 08:49:58 UPnP INFO [29977] Service stop

2025-10-10 08:49:57 Remote Management INFO [29514] Service stop

2025-10-10 08:49:55 Traffic Statistics INFO [6145] stats reset

2025-10-10 08:49:52 Traffic Statistics INFO [6145] stats off

2025-10-10 08:48:25 UPnP INFO [19801] Service stop

2025-10-10 08:48:24 Remote Management INFO [19450] Service stop

2025-10-10 08:48:18 UPnP INFO [18348] Service stop

2025-10-10 08:48:16 Remote Management INFO [17876] Service stop

2025-10-10 08:48:15 Traffic Statistics INFO [6145] stats reset

2025-10-10 08:48:11 Traffic Statistics INFO [6145] stats off

2025-10-10 08:46:47 UPnP INFO [7357] Service stop

2025-10-10 08:46:46 Remote Management INFO [7007] Service stop

2025-10-10 08:46:40 UPnP INFO [6097] Service stop

2025-10-10 08:46:39 Remote Management INFO [5407] Service stop

2025-10-10 08:46:38 Traffic Statistics INFO [6145] stats reset

2025-10-10 08:46:34 Traffic Statistics INFO [6145] stats off

 

 

After a bunch of testing, I've found that this Disconnect error (and all the corresponding "Service Stop" messages in the TP-Link System log) only occur when I'm using an operation mode of wireless range extend (the second option of mode "AP/RE/Client Mode").  If I switch it back to the default operation mode of "Router/USB Tethering/USB Modem Mode/Hotspot Mode" then I don't see this problem and the router stays connected fine.

 

Unfortunately, the disadvantage to using the hotspot operation mode (instead of range extend mode) is that my computer, connected to the host WiFi network, cannot communicate with a device that is tethered directly to the TP-Link via ethernet cable.  I would really prefer to use TP-Link's range extend mode, where all devices can communicate with each other regardless of which network they're connected to. 

 

Perhaps a future firmware update will address this recurring disconnect problem in range extend mode?

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#3
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Re:TL-WR3602BE constantly disconnecting
2 weeks ago

  @Swanzinator ,

Thanks for your reply with details. We would like to escalate your case to the support engineers, and they will follow up on it. If you are willing to conduct further analysis, please check your inbox and respond.    

Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#4
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Replies: 3

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