Parental control stopped working after the latest firmware update
Hi,
A few weeks ago I've installed the latest firmware update (the one which introduces the advanced parental control features). I have been using the time limits functionality via the Tether app together with the new bedtime limits and both have been working fine for a while. Recently I realised that they both stopped working so I checked the settings in the Tether app and both are set up correctly to limit both the time per day and the bedtime hours. However, when I go back to the 'main' screen for my child the tab at the top says that there are no limits for today, which is not true. I've reset/ saved them both a number of times and neither is being reflected in the main screen, hence devices do not get blocked during specific times of day/ after being active for the specified time.
I have gone through all troubleshooting guides on TP-Link's websites (checked the MAC addresses, check for further firmware updates, checked for app updates and so on). The only thing that seems to work right now is the manual adjustment of time limit (eg -2hrs, +2hrs etc). Only when I go -2hrs the time limit appears as 22hrs.
I have not purchased the 'advanced' PC package, but I understand these two basic functions should still be available (others are locked in the app with a little padlock next to them)
Please could you assist?
Kind regards