Parent control schedule disappears

Parent control schedule disappears

Parent control schedule disappears
Parent control schedule disappears
2 weeks ago - last edited a week ago
Model: Deco XE75 Pro  
Hardware Version:
Firmware Version: 1.2.14 Build 20241223 Rel. 16551

I set up a sleep time for a profile at parent control. However, after saving it, it simply disappears. 
when I get back to that same screen, it's not there 

Jean
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#1
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1 Accepted Solution
Re:Parent control schedule disappears-Solution
2 weeks ago - last edited a week ago

  @Jean_M Hi, welcome to the community.

There was a service outage of Amazon Web Services, and I wonder whether it might be related.

Are you still having this issue? Have you tested on different Parental Control profiles?

If the issue continues, could you please refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

 

Wait for your reply.

Best regards.

Recommended Solution
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#2
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1 Reply
Re:Parent control schedule disappears-Solution
2 weeks ago - last edited a week ago

  @Jean_M Hi, welcome to the community.

There was a service outage of Amazon Web Services, and I wonder whether it might be related.

Are you still having this issue? Have you tested on different Parental Control profiles?

If the issue continues, could you please refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

 

Wait for your reply.

Best regards.

Recommended Solution
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  0  
#2
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