Wifi problem on TD-W8951ND

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Wifi problem on TD-W8951ND

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Wifi problem on TD-W8951ND
Wifi problem on TD-W8951ND
2013-06-01 02:44:57
Region : Argentina

Model : TD-W8968

Hardware Version : V1

Firmware Version :

ISP :


Hello, I'm the owner of one of this modem

I have it for 6 months without any issue until now. But yesterday when i turned it on, the LED for the Wifi doesn't started and my notebook couldn't access de LAN.

My desktop PC is connected through cable to one of the back ports available and has internet normally.

I need some advices for this problem.

I'm from Argentina.

Regards.
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#1
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Td w8968
2013-06-01 15:35:59
The same thing happened to me yesterday. TP Link customer service has sent me a mail to get it to their service center if it is under warranty period. Mine is only 45 days old.
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#2
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Re:Wifi problem on TD-W8951ND
2013-06-02 16:01:21
Hi.
Have you switched on the Wifi button on the back of the modem?

If you have tried that and WiFi LED is still off, you can reset modem and see if the wireless network of the modem can be detected.
You can also reset it in this mode:
1) Turn off the device.
2) Use a pin to keep pressing the reset button for 15 seconds, and at the same time, power on the device.
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