Can’t connect Tapo camera

Can’t connect Tapo camera

Can’t connect Tapo camera
Can’t connect Tapo camera
Yesterday - last edited Yesterday
Model: Archer NX210  
Hardware Version: V2
Firmware Version: 1.0.0 3.0.0 v60f3.0 Build 241115 Rel.69071n

I have a Tapo C210 camera which won't connect to the internet. It connects to WiFi okay but have a consistent amber light meaning it can't establish a connection to the internet and device can only be controlled locally. I had no issues with the TP-link Mr6400 and phones personal hotspot.Any suggestions? I tried setting dns ton8.8.8.8 and disabling 5ghz wireless radio, firewall etc and no luck. 

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#1
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1 Accepted Solution
Re:Can’t connect Tapo camera -Solution
Yesterday - last edited Yesterday

  @Karim831 fixed. Had to create a new APN profile to force the router to use IPv4 this allows the app to establish p2p link to the camera. Wasn't an issue on tp link mr6400. I use EE network if anyone needs the settings it's attached (network - mobile wan settings)

File:
IMG_4349.jpegDownload
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#2
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1 Reply
Re:Can’t connect Tapo camera -Solution
Yesterday - last edited Yesterday

  @Karim831 fixed. Had to create a new APN profile to force the router to use IPv4 this allows the app to establish p2p link to the camera. Wasn't an issue on tp link mr6400. I use EE network if anyone needs the settings it's attached (network - mobile wan settings)

File:
IMG_4349.jpegDownload
Recommended Solution
  2  
  2  
#2
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