OpenVPN Client Compatibility for Private Internet Access (PIA)

OpenVPN Client Compatibility for Private Internet Access (PIA)

OpenVPN Client Compatibility for Private Internet Access (PIA)
OpenVPN Client Compatibility for Private Internet Access (PIA)
2025-10-23 06:52:06 - last edited 2025-11-21 01:09:05
Tags: #VPN
Model: Archer BE550 Pro  
Hardware Version: V1
Firmware Version: 1.1.1 Build 20241115 rel.24012(5553)

I just bought this router excited to use vpn client as in my older and slower Asus router but it does not seem to be compatible with Private Internet Access. Is there VPN Client compatibility for Private Internet Access? I generated and download every openvpn config files they offered and none of them work. Their less secure settings connect and I can see data transmitting but not receiving. Their more secured settings don't connect.

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#1
2 Accepted Solutions
Re:OpenVPN Client Compatibility for Private Internet Access (PIA)-Solution
2025-11-20 21:17:15 - last edited 2025-11-21 01:09:05

  @Joseph-TP thanks greatly! After a couple days of exchanges with customer support, they just put out firmware update 1.1.2 Build 20251022 rel.33842(5553) and PIA works now, at least for what I need. CBC encrption works but GCM does not connect. That appears to be the remaining issue but CBC is good enough for me. thanks again

Recommended Solution
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#5
Re:OpenVPN Client Compatibility for Private Internet Access (PIA)-Solution
2025-11-21 01:12:46 - last edited 2025-11-21 03:02:06

 Hi @Graveyard ,

Thanks for your update. 

I am so glad to hear that the VPN can work. Therefore, it appears that OpenVPN Client and Private Internet Access (PIA) are not incompatible. So I transferred your case to the Wi-Fi Routers board. 

Of course, if your current setup is sufficient for your needs, you can continue with it. If you have any more questions, please feel free to contact us here or via ticket.wink

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#6
5 Reply
Re:OpenVPN Client Compatibility for Private Internet Access (PIA)
2025-11-11 07:35:11 - last edited 2025-11-21 01:08:07

Hello@Graveyard ,

Thanks for contacting our community.

 

Is the VPN working fine now?  We have not received any clear indication that there is any incompatibility with setting up the PIA OpenVPN client on our routers. Would you mind saving the OVPN file?

Then please send the OVPN file to local support's email with the following information:

Subject: [Forum Escalation][ID 845716] OpenVPN Client Compatibility for Private Internet Access (PIA)

Forum Nickname: Graveyard

Thread URL:https://community.tp-link.com/en/home/forum/topic/845716

Model&Version: Archer BE550 Pro_V1_1.1.1

Description: Configuring the PIA OpenVPN client failed; need help to analyze the OVPN file.

Any Other Relevant Information: Please attach the OVPN file on your BE550 Pro for further investigation.

 

Once sent, a ticket will be created in our support system, and a member of the team will follow up to gather more information or troubleshoot the case.

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
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#2
Re:OpenVPN Client Compatibility for Private Internet Access (PIA)
2025-11-13 18:31:40 - last edited 2025-11-21 01:08:07

Hi @Joseph-TP 

 

No I have not been able to get it to receive data. It seems so close, like my DNS settings are off or something. Thanks for the tip on the submission. I'll get on it.

 

Edit: I submitted two tickets / messages. The first submission, I forgot to include reference to the forum and your subject header as you mentioned. I corrected it with the second submission.

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#3
Re:OpenVPN Client Compatibility for Private Internet Access (PIA)
2025-11-14 01:36:21 - last edited 2025-11-21 01:08:07

Hi @Graveyard ,

Thank you, and don't worry. If the local support agent sees the related emails, they will help merge your two emails.

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
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#4
Re:OpenVPN Client Compatibility for Private Internet Access (PIA)-Solution
2025-11-20 21:17:15 - last edited 2025-11-21 01:09:05

  @Joseph-TP thanks greatly! After a couple days of exchanges with customer support, they just put out firmware update 1.1.2 Build 20251022 rel.33842(5553) and PIA works now, at least for what I need. CBC encrption works but GCM does not connect. That appears to be the remaining issue but CBC is good enough for me. thanks again

Recommended Solution
1
1
#5
Re:OpenVPN Client Compatibility for Private Internet Access (PIA)-Solution
2025-11-21 01:12:46 - last edited 2025-11-21 03:02:06

 Hi @Graveyard ,

Thanks for your update. 

I am so glad to hear that the VPN can work. Therefore, it appears that OpenVPN Client and Private Internet Access (PIA) are not incompatible. So I transferred your case to the Wi-Fi Routers board. 

Of course, if your current setup is sufficient for your needs, you can continue with it. If you have any more questions, please feel free to contact us here or via ticket.wink

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#6