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OpenVPN Client Compatibility for Private Internet Access (PIA)

OpenVPN Client Compatibility for Private Internet Access (PIA)

OpenVPN Client Compatibility for Private Internet Access (PIA)
OpenVPN Client Compatibility for Private Internet Access (PIA)
2025-10-23 06:52:06 - last edited 2 weeks ago
Tags: #VPN
Model: Archer BE550 Pro  
Hardware Version: V1
Firmware Version: 1.1.1 Build 20241115 rel.24012(5553)

I just bought this router excited to use vpn client as in my older and slower Asus router but it does not seem to be compatible with Private Internet Access. Is there VPN Client compatibility for Private Internet Access? I generated and download every openvpn config files they offered and none of them work. Their less secure settings connect and I can see data transmitting but not receiving. Their more secured settings don't connect.

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#1
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2 Accepted Solutions
Re:OpenVPN Client Compatibility for Private Internet Access (PIA)-Solution
2 weeks ago - last edited 2 weeks ago

  @Joseph-TP thanks greatly! After a couple days of exchanges with customer support, they just put out firmware update 1.1.2 Build 20251022 rel.33842(5553) and PIA works now, at least for what I need. CBC encrption works but GCM does not connect. That appears to be the remaining issue but CBC is good enough for me. thanks again

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#5
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Re:OpenVPN Client Compatibility for Private Internet Access (PIA)-Solution
2 weeks ago - last edited 2 weeks ago

 Hi @Graveyard ,

Thanks for your update. 

I am so glad to hear that the VPN can work. Therefore, it appears that OpenVPN Client and Private Internet Access (PIA) are not incompatible. So I transferred your case to the Wi-Fi Routers board. 

Of course, if your current setup is sufficient for your needs, you can continue with it. If you have any more questions, please feel free to contact us here or via ticket.wink

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#6
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Re:OpenVPN Client Compatibility for Private Internet Access (PIA)
3 weeks ago - last edited 2 weeks ago

Hello@Graveyard ,

Thanks for contacting our community.

 

Is the VPN working fine now?  We have not received any clear indication that there is any incompatibility with setting up the PIA OpenVPN client on our routers. Would you mind saving the OVPN file?

Then please send the OVPN file to local support's email with the following information:

Subject: [Forum Escalation][ID 845716] OpenVPN Client Compatibility for Private Internet Access (PIA)

Forum Nickname: Graveyard

Thread URL:https://community.tp-link.com/en/home/forum/topic/845716

Model&Version: Archer BE550 Pro_V1_1.1.1

Description: Configuring the PIA OpenVPN client failed; need help to analyze the OVPN file.

Any Other Relevant Information: Please attach the OVPN file on your BE550 Pro for further investigation.

 

Once sent, a ticket will be created in our support system, and a member of the team will follow up to gather more information or troubleshoot the case.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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Re:OpenVPN Client Compatibility for Private Internet Access (PIA)
3 weeks ago - last edited 2 weeks ago

Hi @Joseph-TP 

 

No I have not been able to get it to receive data. It seems so close, like my DNS settings are off or something. Thanks for the tip on the submission. I'll get on it.

 

Edit: I submitted two tickets / messages. The first submission, I forgot to include reference to the forum and your subject header as you mentioned. I corrected it with the second submission.

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#3
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Re:OpenVPN Client Compatibility for Private Internet Access (PIA)
3 weeks ago - last edited 2 weeks ago

Hi @Graveyard ,

Thank you, and don't worry. If the local support agent sees the related emails, they will help merge your two emails.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#4
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Re:OpenVPN Client Compatibility for Private Internet Access (PIA)-Solution
2 weeks ago - last edited 2 weeks ago

  @Joseph-TP thanks greatly! After a couple days of exchanges with customer support, they just put out firmware update 1.1.2 Build 20251022 rel.33842(5553) and PIA works now, at least for what I need. CBC encrption works but GCM does not connect. That appears to be the remaining issue but CBC is good enough for me. thanks again

Recommended Solution
  1  
  1  
#5
Options
Re:OpenVPN Client Compatibility for Private Internet Access (PIA)-Solution
2 weeks ago - last edited 2 weeks ago

 Hi @Graveyard ,

Thanks for your update. 

I am so glad to hear that the VPN can work. Therefore, it appears that OpenVPN Client and Private Internet Access (PIA) are not incompatible. So I transferred your case to the Wi-Fi Routers board. 

Of course, if your current setup is sufficient for your needs, you can continue with it. If you have any more questions, please feel free to contact us here or via ticket.wink

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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#6
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