Hello@Hitabe ，

Thanks for contacting our community.

Here are some additional troubleshooting steps you can try:
For Windows systems:
1. Open Computer Management > Device Manager > Action > Scan for hardware changes, and check if the adapter appears under Network Adapters, Bluetooth, Other Devices, or Universal Serial Bus controllers.
2. Disable the PC's original wireless adapter in Device Manager to avoid conflicts.
3. Try connecting the adapter to a different USB port (preferably on the back panel, directly on the motherboard) or use a different PCIe slot if applicable.
4. (Optional) In Device Manager, go to Universal Serial Bus Controllers (usually at the bottom), double-click each USB Root Hub, go to Properties > Power Management, and uncheck "Allow the computer to turn off this device to save power." Do this for each USB Root Hub, then restart your computer.
5. (Optional) Test the adapter on another computer to see if the issue is specific to your current system.