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Deco m4 homeshield pro and kidshield

Deco m4 homeshield pro and kidshield

Deco m4 homeshield pro and kidshield
Deco m4 homeshield pro and kidshield
22 hours ago - last edited 8 hours ago
Tags: #HomeShield #KidShield
Model: Deco M4  
Hardware Version:
Firmware Version: 1.6.0

Hi

I am not able to upgrade to homeshield pro, instead see the norton upgrade? 

Also wanted to use kidshield but do not get the option when creating a profile. 

 

Please help as bought the deco due to these parental controls. 

Thanks

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#1
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3 Reply
Re:Deco m4 homeshield pro and kidshield
11 hours ago
Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
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Re:Deco m4 homeshield pro and kidshield
8 hours ago

  @NbDeco 

Hi, is your Deco M4_V3?

Deco M4 doesn't support the HomeShield service kit. The Norton VPN service is part of the "Device Antivirus" On-The-Go service kit, which is available for non-HomeCare/HomeShield models, such as Deco M4/S7/S4.

The service kit follows the main Deco. If you add a Deco X10/X20 as the main Deco, you could enjoy the HomeShield and KidShield service kits.

Thank you very much.

Best regards.

 

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#3
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Re:Deco m4 homeshield pro and kidshield
4 hours ago

  @NbDeco thanks,  can this also work by adding a deco m5?

 

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#4
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Replies: 3

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