Modem keeps rebooting automatically every evening between 8 PM and 12 AM
Hello,
I have a serious issue with my Archer VX1800v modem. Every evening, usually between 8 PM and 12 AM, the modem automatically reboots or disconnects from the internet.
I have already tried the following:
- Replaced the modem with a new one (same issue persists)
- Removed splitter and connected directly to the DSL line
- Updated to the latest firmware
- Connected modem to a different power outlet
However, the problem still continues.
Here are my DSL line stats:
SNR Margin (dB): 16.5 / 8.5
Line Attenuation (dB): 15.9 / 10.1
Current Rate (kbps): 51198 / 15357
Errors (pkts): 88318
System log shows repeating DHCP errors like:
“Recv no OFFER, DHCP Service unavailable”
“Send DISCOVER with request ip 0.0.0.0”
It looks like the modem loses IP from ISP and then restarts automatically.
Is this a known issue with the Archer VX1800v firmware or a compatibility problem with certain ISPs?
Please help me identify the cause or provide a firmware fix if available.
Thank you.
