Wifi setup missing after adding newer main deco
I had 3 Deco M4R working fine.
I added a new Deco XE75 to the network/mesh, then set it as main deco.
Since that (2 days ago) the wifi setup is empty: no ssid, no password shown.
I tried to enter both fields manually but "save" is disabled.
Tried rebooting the network, it didn't worked.
I was afraid the network was running without password, but using a cell, remove the connection, connected again to the wifi and I can confirm (thank god) the network is password protected.
How can I fix that?
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There are 3 people here with the same problem - is this now a confirmed bug? Things in common seem to be moving from an old M4 system to a M4 satellite and newer main Deco mix.
Is there a solution without wiping the whole network? Will that even fix it or is the problem just having such a mix of old and new hardware?
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I performed a full factory reset on all my Deco units, and that fixed the issue. The Wi-Fi configuration now appears properly in the Deco app and I can edit it normally.
Before doing the reset, I also tried accessing the Web UI (192.168.x.x). The SSID and password displayed there were correct, but I wasn’t able to configure anything from that interface. So from my point of view, the new main Deco (BE22 in my case) did copy the network settings correctly at the embedded/firmware level, but the synchronization with the Deco mobile app wasn’t working. Hopefully this gives some clues to help identify the root cause.
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