Archer NX600 won't connect to 5g

Archer NX600 won't connect to 5g

Archer NX600 won't connect to 5g
Archer NX600 won't connect to 5g
Monday
Model: Archer NX600  
Hardware Version: V2
Firmware Version: 1.1.0 3.0.0 v60ec.0 Build 250911 Rel.44180n

Bonjour,

 

My brand new tp link 5g router won't connect to 5g.

 

My sim card is from Bouygues Telecom in France (band n78) and is able to connect to 5g when in my google pixel 6 phone but is unable to connect to 5g when in the router. 4G work but i pay for a 5G router...

 

The web dashboard says "SIM card prepared, no service"

signal= 75% strength

SS-RSRP= -103dBm

SS-RSRQ= -12dB

SS-SINR= 6.5dB

 

Wan priority=MBB

 

How to fix, is this a bug ?

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#1
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3 Reply
Re:Archer NX600 won't connect to 5g
Tuesday

  @quarassou 

Hi, welcome to the community.

Can I also have a screenshot of the internet status on the Archer NX600, such as:

Wait for your reply.

Best regards.

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#2
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Re:Archer NX600 won't connect to 5g
13 hours ago - last edited 13 hours ago

  @David-TP 

 

Hello

 

In 4G when it's working:

 

In 5G when it's not working: 

 

 

 

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#3
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Re:Archer NX600 won't connect to 5g
13 hours ago - last edited 12 hours ago

 

 

EDIT: I just test a second time my sim card in my phone but this time only 4G and it also disable my 5g on the esim link to the same mobile plan. The router seems fine after all and the problem probably came from Bouygues Telecom...

 

 

 

 

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#4
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