Deco X50 V1.0 – Mesh / “No Internet” Issue - PROBLEM TO GET ACCESS TO LOCAL network

Deco X50 V1.0 – Mesh / “No Internet” Issue - PROBLEM TO GET ACCESS TO LOCAL network

Deco X50 V1.0 – Mesh / “No Internet” Issue - PROBLEM TO GET ACCESS TO LOCAL network
Deco X50 V1.0 – Mesh / “No Internet” Issue - PROBLEM TO GET ACCESS TO LOCAL network
2025-11-14 13:39:10 - last edited 2025-12-03 09:56:00
Model: Deco X50  
Hardware Version: V1
Firmware Version: 1.7.1

Deco X50 V1.0 – Mesh / “No Internet” Issue

Setup:

  • 3 × Deco X50 V1.0 units, firmware 1.7.1 Build 25080612 Rel. 70421

  • Ethernet backhaul between all units

  • Network: 192.168.1.0/24

    • Gateway: 192.168.1.1 (Linux router)

    • DHCP/DNS server: 192.168.1.22 (Linux)

  • All Deco units have static IP addresses:

    • PATRO – 192.168.1.20, MAC 7C-F1-7E-4F-CB-A4

    • VSTUP – 192.168.1.21, MAC 7C-F1-7E-4F-D3-0C

Observed behavior:

  • When moving with a tablet or mobile device between mesh nodes, the device disconnects and either:

    • does not reconnect to the next node, or

    • reconnects but shows “Connected to device. Cannot provide Internet”.

  • Sometimes the device stalls at “Obtaining IP address”.

  • Signal strength for PATRO and VSTUP is acceptable (confirmed with WiFiman).

  • Example: PATRO shows tablet connected with good signal, but the tablet has no internet access.

  • Even when a static IP address is manually configured on the tablet, the same issue occurs, so it is not related to DHCP.

  • The problem affects different devices (phones, tablets) in the same way.

  • Ethernet connectivity is stable and reliable; the issue only affects Wi‑Fi mesh.

  • Temporary workarounds: reset networking on the device, disconnect/reconnect manually, or forget and re‑enter Wi‑Fi password.

  • Because of this behavior, Wi‑Fi mesh is practically unusable for mobile devices.

Log excerpts:

  • Repeated errors: /usr/bin/apsd: wlan_get_links_qca:69: Error: ioctl

  • stadbEntry_modifyTriggerThreshold shows RSSI ~41–44, RCPI -64 to -68.

  • wlanifBSteerEventsHandleBeaconReport reports multiple BSSIDs with varying RCPI.

My question: Is this a known issue with Deco X50 mesh on firmware 1.7.1, and is there a recommended fix or configuration to prevent mobile devices from losing internet when switching between nodes?

 
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Re:Deco X50 V1.0 – Mesh / “No Internet” Issue - PROBLEM TO GET ACCESS TO LOCAL network-Solution
2025-11-19 11:02:32 - last edited 2025-12-03 09:56:00

  @MKX50 

Hi, thank you very much for the feedback.

It is suggested to test the latest 1.8.0 firmware here to see whether it helps:

https://community.tp-link.com/en/home/forum/topic/845612

Best regards.

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Re:Deco X50 V1.0 – Mesh / “No Internet” Issue - PROBLEM TO GET ACCESS TO LOCAL network-Solution
2025-11-19 11:02:32 - last edited 2025-12-03 09:56:00

  @MKX50 

Hi, thank you very much for the feedback.

It is suggested to test the latest 1.8.0 firmware here to see whether it helps:

https://community.tp-link.com/en/home/forum/topic/845612

Best regards.

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#2
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Re:Deco X50 V1.0 – Mesh / “No Internet” Issue - PROBLEM TO GET ACCESS TO LOCAL network
a week ago

  @David-TP And how do I get such a firmware version for users of a mesh system from Russia? Or perhaps there are general recommendations for solving the problem at the settings level?

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Re:Deco X50 V1.0 – Mesh / “No Internet” Issue - PROBLEM TO GET ACCESS TO LOCAL network
a week ago

  @dragondmitriz 

Hi, you can download the firmware here:

https://www.tp-link.com/en/support/download/deco-x50/v1/#Firmware

Best regards.

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Re:Deco X50 V1.0 – Mesh / “No Internet” Issue - PROBLEM TO GET ACCESS TO LOCAL network
a week ago

  @David-TP And if I have 1.2? I see that the latest version is 1.4.5, as if the same problem was not fixed for 1.2, although I am fixing similar errors when working with wifi on smartphones.

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