Hi,
I've purchased a DECO BE3600 today. While setting up i cannot access the Deco_xxxx-network through the Deco APP. I've tried all three units, and whatever tips I've found online and through the chat bot etc, turning off roaming ++
I have a blue pulsating light but always get the message "Unable to connect to Deco_xxxx"
Any other tips?
Hi, thank you very much for the feedback.
Were you still having the reported issue?
Have you tested the following suggestions:
What if I cannot connect to Deco default Wi-Fi when setting up main Deco
By the way, have you tried to set up the Deco by scanning the QR code?
Wait for your reply.
Best regards.
@Martin_MW First of all remove your Deco network from Deco App and do the setup again. Main Deco always connect to ethernet cable which is coming from ISP router to access internet connection. Then add the satellite deco units and after that update to latest firmware.
Hi, thank you very much for the feedback.
Were you still having the reported issue?
Have you tested the following suggestions:
What if I cannot connect to Deco default Wi-Fi when setting up main Deco
By the way, have you tried to set up the Deco by scanning the QR code?
Wait for your reply.
Best regards.
Helpful: 2
Views: 108
Replies: 2
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