Archer BE800 'Review Recent Activity' doesn't work
I'm trying to use the feature of 'Most recent activity'
A new screen opens and just sits blank with a loading cycle running
The longest I've left it running for hoping for something to work is about 30 minutes
Nothing
Requested fix: Tell me what I need to do to get it working from my end please. If its something at your end then fix it please - this is a key feature supporting my decision to subscribe to Family Controls
Suggested new feature: Just make an existing critical feature work please, then you can go and think about other shiny extras
Thankyou
OGP
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Hello @OneGiantPickle ,
Welcome to our community.
When the security or activity monitoring features are enabled but no records appear, this usually means that no relevant activity or threats have been detected yet, or there may be a delay in data being displayed. Here are a few steps you can try to resolve the issue from your end:
1. Ensure your router and app are up to date: Please check for the latest firmware updates for your router and update the app you are using to the newest version.
2. Give it some time: If you have only recently enabled the feature, it may take some time for activity to be logged and displayed.
3. Check your network activity: If your network traffic is low or there are no significant events, the feature may not have any data to show yet.
4. Restart your router and app: Sometimes a simple restart can resolve temporary glitches that prevent data from loading.
5. Disable VPN and mobile data: Running a non-router network may cause anomalies in traffic identification and network activity identification.
If the suggestions above don't help, please tell me the hardware and firmware version of your router. Also, please save the system log of the Tether App as below:
How to collect the system log of the Tether App
Then email the log to support.forum@tp-link.com, attaching [Forum ID 848322] and details, and we will have a dedicated person to assist in analysis and follow-up.
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- Report Inappropriate Content
Hello @OneGiantPickle ,
Welcome to our community.
When the security or activity monitoring features are enabled but no records appear, this usually means that no relevant activity or threats have been detected yet, or there may be a delay in data being displayed. Here are a few steps you can try to resolve the issue from your end:
1. Ensure your router and app are up to date: Please check for the latest firmware updates for your router and update the app you are using to the newest version.
2. Give it some time: If you have only recently enabled the feature, it may take some time for activity to be logged and displayed.
3. Check your network activity: If your network traffic is low or there are no significant events, the feature may not have any data to show yet.
4. Restart your router and app: Sometimes a simple restart can resolve temporary glitches that prevent data from loading.
5. Disable VPN and mobile data: Running a non-router network may cause anomalies in traffic identification and network activity identification.
If the suggestions above don't help, please tell me the hardware and firmware version of your router. Also, please save the system log of the Tether App as below:
How to collect the system log of the Tether App
Then email the log to support.forum@tp-link.com, attaching [Forum ID 848322] and details, and we will have a dedicated person to assist in analysis and follow-up.
- Copy Link
- Report Inappropriate Content
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