Hello,

We usually connect to our routers or range extenders from the own internal network or wifi using the Tether app installed for example our mobile.

But i am testing if we have the possibility to connect from internet or other external connection (5G-4G, or other wifi) through TP-Link servers and Tether app. Because the problem is that sometime yes and sometimes no. And it should be or always yes, or always no.

I would say that is usually not possible, and Tether App doesn't find my routers from internet. But in some occasions i have found my routers and i could connect to them visualizing their configurations. I could even understand that not all configurations are accessible, for example, i can't visualize all the radio configuration or information from my router Archer NX600.

• Is it or not possible the external connections?
• Which are the minimal conditions or the requirements to do that? Not clear for me, why sometimes yes and sometimes no.
• Those connections should be possible through TP-Link servers or infrastructure, and based on our administrators account. Which are the security requirements or policies in place to avoid than others could access to our routers?

Thanks,

Javi