Battery Down, doorbell can’t turn on

Battery Down, doorbell can’t turn on

Battery Down, doorbell can’t turn on
Battery Down, doorbell can’t turn on
Wednesday
Model: Tapo D235  
Hardware Version:
Firmware Version:

Hi

I had an electrical outage today.

My doorbell battery dropped from 60% to 0%.

I succeed to turn on it one time (reset button), plugged to UBS-C port.

after 5mns minutes, doorbell stopped and impossible to start again the bell.

Do you have any kind of ideas to solve the issue ?

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Re:Battery Down, doorbell can’t turn on
Yesterday

  @Loupapet 

 

Remove the doorbell back plate, there is a ON/OFF button, pressing it for 3 seconds can turn on the doorbell. If the doorbell still won't turn on, leave it charging for a while (with a 5V/2A USB adapter, it will take about 6 hours to fully charge). Then try turning it on again.

 

 

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