Hello,

I purchased a Deco X60 (AX5400) system and have been using it for a long time without any issues. However, recently I noticed that the device is not operating at AX5400 performance levels, but instead behaves like an AX3000-class unit.

Here are the details:

• My Deco X60 units are clearly labeled and sold as AX5400 on the box and product documentation.

• Despite this, the 5 GHz radio only reports 2402 Mbps PHY instead of the expected AX5400-class performance.

• The system’s wireless throughput and link rates are consistently limited to AX3000-level speeds, even when testing with multiple high-end Wi-Fi 6 devices that normally achieve higher link rates on AX5400 routers.

• Nothing in my network setup or environment has changed, so I believe this may be a firmware, configuration, or hardware limitation/issue that is preventing the Deco X60 from performing at its advertised AX5400 level.

I can provide screenshots, diagnostics, model numbers, and firmware versions if needed.