Moving mesh router to new home and network

Moving mesh router to new home and network

Moving mesh router to new home and network
Moving mesh router to new home and network
a week ago - last edited Wednesday
Model: Deco E4  
Hardware Version:
Firmware Version: 1.5.4

I've moved house and brought my Deco 4 mesh wifi with me. I was hoping to just replace the Trooli router with one of the Deco 4 units but that didn't give me internet access. If I plug the Trooli router to one of the Deco 4 then it works fine but my lounge starts to look like a CIA listening station. What do I need to do to replace the Trooli router with my existing mesh wifi?

 

 

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Re:Moving mesh router to new home and network-Solution
a week ago - last edited Wednesday

  @mbk34 

Hi, is there an ISP modem in the new house?

" I was hoping to just replace the Trooli router with one of the Deco 4 units but that didn't give me internet access. If I plug the Trooli router to one of the Deco 4 then it works fine"

Do you mean that the topology "ISP modem---<Ethernet>---main Deco E4" doesn't work, but "ISP modem---<Ethernet>---the Trooli router---<Ethernet>---main Deco E4" works fine?

 

How about the internet connection type you have set on the Deco E4, Dynamic IP or PPPoE?

Please also refer to Unable to connect to the Internet for more details.

Thank you very much.

Best regards.

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Re:Moving mesh router to new home and network-Solution
a week ago - last edited Wednesday

  @mbk34 

Hi, is there an ISP modem in the new house?

" I was hoping to just replace the Trooli router with one of the Deco 4 units but that didn't give me internet access. If I plug the Trooli router to one of the Deco 4 then it works fine"

Do you mean that the topology "ISP modem---<Ethernet>---main Deco E4" doesn't work, but "ISP modem---<Ethernet>---the Trooli router---<Ethernet>---main Deco E4" works fine?

 

How about the internet connection type you have set on the Deco E4, Dynamic IP or PPPoE?

Please also refer to Unable to connect to the Internet for more details.

Thank you very much.

Best regards.

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Re:Moving mesh router to new home and network
Yesterday - last edited Yesterday

You need to contact trooli & ask for your PPPoE login details. They will provide them but with disclaimers about not being able to provide support & you must keep their router in case they need to use it for troubleshooting.

 

You can then configure your mesh router ipv4 connection using PPPoE type & the login details provided to you.

 

I'm using a deco mesh router & in the deco app I left everything else for IPv4 as default.

 

For the ipv6 setup I spent ages searching & trying stuff, but finally got it to work with the below settings:

Connection type: PPPoE.

Sync IPv4 account: on (or you can use the same login details)

Get IPv6 address: Stateful

Prefix delegation: on

DNS address: auto

Assigned type:DHCPv6

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