Critical Instability/Session Flapping on Deco BE65 Pro (v1.1.3) - Affects All Bands/Clients
Hi all,
I am experiencing a critical stability failure on my Deco network centered around the BE65 Pro (v1.1.3) firmware, which is causing constant client disconnection/reconnection cycling (session flapping) across all wireless bands.
It is crucial to note that my previous setup, utilizing three XE75 Pro units m, was rock solid and provided stable service for over a year. The instability began immediately upon introducing the BE65 Pro units and creating the mixed-mesh network.
I have performed exhaustive troubleshooting and isolated the issue to a fundamental bug in the BE65 Pro's client session management logic.
1. Hardware and Firmware Details
• Main Unit & Wired Satellite: 2x Deco BE65 Pro
• Firmware Version: 1.1.3
• Affected Clients: Numerous IoT devices (2.4 GHz) and high-bandwidth devices (5 GHz).
2. The Core Problem: Client Session Flapping
Devices on the network repeatedly disconnect and immediately reconnect every few seconds. In the Deco app, clients are constantly cycling between "Online" and "Offline," and in external apps (like Apple Home), devices remain stuck in an "Updating" state.
3. Exhaustive Troubleshooting & Conclusive Results
To conclusively isolate the issue, I performed the following steps, ruling out all common causes:
• Initial Setup Failure (Mixed-Mesh): The full 5-unit network (BE65 Pro Main + XE75 Pro Satellites) was immediately unstable, exhibiting severe steering failures and connection cycling.
• Test 1: Isolation to Pure BE65 Pro: I performed a full factory reset and configured the network using only the two BE65 Pro units (Main + Satellite). The network remained UNSTABLE, with the disconnection cycling observed across both 2.4 GHz and 5 GHz clients. This conclusively proves the bug is in the BE65 Pro v1.1.3 firmware.
• Test 2: Settings Elimination: I disabled all aggressive features, including Fast Roaming, Beamforming, and forced 20MHz channel width. The cycling persisted, ruling out a simple settings conflict.
• Test 3: Segregation Failure: I moved problematic clients to the built-in Deco IoT Network (dedicated 2.4 GHz, simpler logic). These clients also remained UNSTABLE, cycling constantly.
• Test 4: Preferred Deco Failure: The "Preferred Deco" function is non-functional for unstable clients (primarily on the IoT network), as they are failing to connect to the designated Deco unit.
The failure is confirmed to be a software bug that prevents the BE65 Pro from maintaining stable, persistent client sessions on any band, and it breaks core client management features like "Preferred Deco."
4. Action Requested
I have already opened a support case with TP-Link (Case Number: TKID251159167 ) but I haven't heard anything back yet.
Is there any solution to my problems?
is there a access to a stable Beta or Official Firmware version that resolves the core client session instability.
Is the BE65 Pro firmware team is aware of this critical instability bug in version 1.1.3.?
I appreciate any help. Thank you!
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Appreciate your reply and update.
I still support these routers are decent hardware, let down by poor firmware. All I've asked support for, and @David-TP is an update, whether directly back to me via email, or also via this threat, which will help others, what TP Link are doing about this and when we all could expect firmware to resolve these issues. I do not believe this is an unreasonable request. I also appreciate, not everybody maybe having these same issues, or, customers believe the issue is elsewhere in their set up, and not the router.
I still am not able to use my Bose soundbar as the app will not 'see' my soundbar via the Bose app, yet the Deco app displays that it is connected. I haven't organised a time for the engineer to remote into my set up, as I'm under going tests for a heath concern; and finding a suitable time isn't easy. I have supplied however numerous router logs, which I hope will help them.
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@Murtaza911 Have u changed the subnet mask in Internet Connection settings to 255.255.255.0
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No I have not. And I don't plan to as that would not affect my issue in any way.
I've noticed a lot of your suggestions are ignoring the details in my initial post and all responses up until this point.
The wifi flapping issues that I am having and others are having is strictly a firmware issue. It is how the deco handles devices and steering. This is not a settings issue, as by this point all troubleshooting has been done.
The only fix is a firmware update to address this... or have a tp link engineer remote in to every customer and fix it one by one (which is very unrealistic).
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I did some testing after reading the last comment, and found that changing the setting in Deco to force my laptop to the 5 GHz network only greatly increased stability. It still drops a few packets here and there and isn't fully stable, but it's stable enough that it's not completely disconnecting a few times per hour. Ultimately it should still be much better than this, but this helps as a temporary workaround.
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@David-TP you would kindly update this thread on what the next steps are from TP Link in regards to this firmware issues? I do not want to be a pain, I just want a working network.
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Hi, thank you very much for your time and patience.
I see the original instability issues reported by Murtaza911 and tsukiakari are gradually stabilized now. Though the 1.2.0 Build 20251111 Rel. 7441 beta for Deco BE65 Pro_V1 still has small glitches, the overall stability is much better. The bug-fix patch is also planned to be integrated into the official release.
Your reported issues with the Bose soundbar and mobile stability on Deco BE65_V2 seem a little different from other users. I'm afraid I haven't received any further update from the senior engineer yet.
Sorry for the inconvenience.
Best regards.
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@David-TP just to be clear, my issue is not fixed. I found a workaround that mostly works. It involved setting the Wi-Fi band manually for each of about 80 devices on my network, and also setting which Deco unit they connect to for the ones that don't roam.
There seems to be some major issue in the Deco firmware around negotiating which band and which unit they connect to. I have some devices that, before I changed the setting, they would regularly connect to a Deco unit across the house instead of the one right next to them.
To be clear, this has made the connections much more stable, but this shouldn't have been necessary and there is still an issue. The Wi-Fi connection still gets lossy under load, way more than it should, and there is a disconnect from the Wi-Fi for most devices a couple times an hour still.
I have not updated. I'm still on the last stable release 1.1.3 or whatever. I don't really want to agree to the beta terms, and I don't want to switch to a version that has additional issues that I can't back out of.
This should be high priority for TP-Link because the average user will definitely not be able to troubleshoot like I have and I shouldn't have to find my own workaround to basic features.
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That's actually not true. I'm still getting device flapping. It's much less than before but it is definitely still there and super annoying. And the firmware update isn't what helped, it didn't do any thing to help at all.
what helped was having the support engineer remote in and manually make things work.
I still need to schedule another session with him to address the remaining disconnects. I've been making a list of the devices that are disconnecting.
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I support the previous 2 thread posts, the firmware is still a problem, and TP Link hasn't resolved issues specifically with your firmware. While others may have the BE65 Pro, and mine is the BE65 v2, the underlying code and hardware is probably similar. I can say, the issue being felt by most users are very similar, and I feel for those who are not so tech savvy and not able to fault find like a few of us.
My Deco's crashed again yesterday, and magically upon booting themselves back up, my Bose Soundbar is now discoverable by the Bose app. All other concerns I have made known remain outstanding and unresolved.
Sadly, I have attempted twice to schedule a remote session with a TP Link Engineer and I have had no response from TP Link.
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