New smartphone - Can't see my actual network

Friday - last edited 21 hours ago

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Helpful: 2

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Registered: 2025-08-18

New smartphone - Can't see my actual network

Friday - last edited 21 hours ago

Model: Deco X50

Hardware Version: V20

Firmware Version: 1.4.5

Bonjour.

Suite changement de téléphone, je n'arrive pas à retrouver ma configuration existante.

Je suis connecté avec le même compte que celui de l'ancien téléphone.

Que faire ?

Cdt.

1 Reply

14 hours ago

Posts: 16730

Helpful: 2430

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Registered: 2020-04-14

Re:New smartphone - Can't see my actual network

14 hours ago

Hi, welcome to the community.

Could you please leave me a message with the MAC Address and the current email ID on your Deco APP?

Wait for your reply.

Best regards.