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Cannot connect to VPN provider using OpenVpn config files

Cannot connect to VPN provider using OpenVpn config files

Cannot connect to VPN provider using OpenVpn config files
Cannot connect to VPN provider using OpenVpn config files
Saturday - last edited Monday
Model: Deco X50-Outdoor  
Hardware Version: V1
Firmware Version: 1.3.1

Good day,

 

I cannot set up a VPN connection on my Deco X50 router. Here's what I'm doing.

 

- I have obtained OpenVPN config files (2 files, for 2 various VPN servers) from hidemyname

- got them saved on my Android phone,

- created 2 new VPN connections in Deco Android app,

- used ovpn config files - one for each connection/server

- saved VPN server configs in the app.

 

When I try to connect to VPN via app, I only see green 'Подключение' ('Connecting' in Russian), but no 'Connected' after that. The VPN connection apparently does not work. When I view the connections again, I see OpenVPN-Config.ovpn specified instead of the files I've uploaded (a default VPN config?)

 

About a month ago, when I used other config files from hidemyname, they worked fine (4 files for various servers, another subscription).

 

Help appreciated.

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#1
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6 Reply
Re:Cannot connect to VPN provider using OpenVpn config files
Sunday
Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
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Re:Cannot connect to VPN provider using OpenVpn config files
Monday

  @mr_uef 

Hi, is your Deco firmware Deco X50_V1.30_1.3.1 Build 20251122 Rel. 36074?

Have you tested whether the mobile can still use the same OpenVPN config file to connect to hidemy.name VPN?

"OpenVPN-Config.ovpn" is the default format of the VPN client config file.

Thank you very much.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#3
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Re:Cannot connect to VPN provider using OpenVpn config files
Monday

  @David-TP 

 

Hi, my firmware on Deco X50-Outdoor is 1.3.1 Build 20251030 Rel. 41614, no update available at this time.

No, "OpenVPN-Config.ovpn" does not seem to work. Not sure it should, though: how can the VPN provider verify me this way?

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#4
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Re:Cannot connect to VPN provider using OpenVpn config files
Monday

  @mr_uef 

Hi, you can refer to this link to test the OpenVPN config file on the mobile phone:

How to set up OpenVPN Client on Android Phone and iPhone

 

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#5
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Re:Cannot connect to VPN provider using OpenVpn config files
Monday

  @David-TP 

 

yes, these 2 profiles from hidemyname work fine on my mobile using 'OpenVpn Connect'

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#6
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Re:Cannot connect to VPN provider using OpenVpn config files
Monday

  @David-TP 

 

or did you mean I should test the default "OpenVPN-Config.ovpn"?
If so, where do I find it on my mobile?

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#7
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