No internet via Dratek 130 modem
Hi, just purchased a TP-Link Deco XE75 Pro(3-pack) to replace my working but old ORBI
setting up the XE75 all goes well after some retries for connection but at the end of the process there is no internet connection. The Wi-Fi seems to work well with good coverage but it will not connect to the internet. I have reset everything many times but and now close to returning the Deco. Any ideas please.
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Hi, did you use "Dynamic IP" or "PPPoE" as the Internet Connection type?
It is also recommended to refer to this link to clone the MAC address of the old Orbi on the Deco to see whether it helps:
How to configure MAC Clone on Deco if Deco fails to connect to the internet
By the way, may I know your ISP?
Wait for your reply.
Best regards.
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@Kentboyjohn Have u tried to use AP Mode?
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@Kentboyjohn I did try in Access mode but it made no difference. I say that but am sure it connected to the internet for a matter of seconds then dropped out. I am exhausted trying every possible option so have decided to return it and have placed an order for a Netgear ORBI solution.
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@Kentboyjohn Sad 🥹
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Hi, did you use "Dynamic IP" or "PPPoE" as the Internet Connection type?
It is also recommended to refer to this link to clone the MAC address of the old Orbi on the Deco to see whether it helps:
How to configure MAC Clone on Deco if Deco fails to connect to the internet
By the way, may I know your ISP?
Wait for your reply.
Best regards.
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- Report Inappropriate Content
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