Guest Ntk DHCP Issue - M9 Plus v2 - Ethernet Backhaul - Firmware 1.9.1

Guest Ntk DHCP Issue - M9 Plus v2 - Ethernet Backhaul - Firmware 1.9.1

Guest Ntk DHCP Issue - M9 Plus v2 - Ethernet Backhaul - Firmware 1.9.1
Guest Ntk DHCP Issue - M9 Plus v2 - Ethernet Backhaul - Firmware 1.9.1
Yesterday
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.9.1

Hello,

 

​I am experiencing a persistent DHCP issue on my Guest Network after updating my Deco M9 Plus v2 to firmware 1.9.1.

 

My Setup:

 

Main Deco: Deco M9 Plus v2 (Firmware 1.9.1). I want to keep this unit as Main to retain the free security features (Legacy HomeCare / Home Shield) that come with this model.

 

Satellites: A mix of other Deco M9 Plus units and Deco X50 units.

 

Connection: All units are interconnected via Ethernet Backhaul for maximum performance.

 

The Problem:

Devices connecting to the Guest Network cannot obtain an IP address (stuck on 'Obtaining IP address').

 

Troubleshooting done:

​- If I disconnect the Ethernet Backhaul and use Wireless, it works. However, this is not a viable solution because my X50 units are dual-band and the lack of a dedicated backhaul significantly drops the network speed.

​- The issue is clearly related to VLAN tagging over Ethernet in the 1.9.1 firmware.

 

​Since I cannot downgrade from this version, is there a Beta firmware available for the M9 Plus v2 that fixes this Guest Network DHCP bug while maintaining the Ethernet Backhaul?

 

​Thank you for your assistance!

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#1
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3 Reply
Re:Guest Ntk DHCP Issue - M9 Plus v2 - Ethernet Backhaul - Firmware 1.9.1
17 hours ago

  @MORIN76 

 

I am assuming you connect Satellite Decos to Main Deco through managed switch. If this is the case, please check the following TP-Link FAQ: https://www.tp-link.com/en/support/faq/2317/

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#2
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Re:Guest Ntk DHCP Issue - M9 Plus v2 - Ethernet Backhaul - Firmware 1.9.1
8 hours ago

  @Alexandre. 

 

Hello

Thanks for your answer.

Actually, Satellites are connected through unmanaged switches. 

It correctly ran with no issue till the download of the 1.9.1 firmware.

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#3
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Re:Guest Ntk DHCP Issue - M9 Plus v2 - Ethernet Backhaul - Firmware 1.9.1
3 hours ago

  @MORIN76 

Hi, you can test the beta firmware here:

Reported Issue and Workaround: Guest Network works only on Main Deco

Best regards.

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#4
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