IoT Network not stable/useful on Deco XE75 & XE75 Pro

IoT Network not stable/useful on Deco XE75 & XE75 Pro

IoT Network not stable/useful on Deco XE75 & XE75 Pro
IoT Network not stable/useful on Deco XE75 & XE75 Pro
3 weeks ago - last edited 9 hours ago
Model: Deco XE75   Deco XE75 Pro  
Hardware Version:
Firmware Version: 1.2.14 Build 20241223 Rel. 16551

I have a mesh system built with 2 XE75 Pro's and 3 XE75's in WiFi router mode. The main unit is XE75 Pro.

 

However, when I enable IoT network, the IoT network is not stable. It can be found on my phone sometimes but sometimes not. When it does, the speed is super slow and disconnects frequently.

 

Reboot network sometimes helps but it doesn't last long as well.

 

I already disabled fast roaming & Beamforming, and I suspect whether the issue is related to WiFi interference. I tried to change WiFi channel/bandwidth for my 2.4ghz network but didn't see any related settings.

 

Any suggestion/help here?

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#1
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1 Accepted Solution
Re:IoT Network not stable/useful on Deco XE75 & XE75 Pro-Solution
3 weeks ago - last edited 9 hours ago

  @Ruyu007 

Hi, thanks for the update.

I've left a message with the beta firmware for both Deco XE75 and Deco XE75 Pro, which has improved the 2.4GHz band performance.

It is recommended to test whether these beta versions help.

Wait for your reply.

Best regards.

 

Recommended Solution
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#6
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10 Reply
Re:IoT Network not stable/useful on Deco XE75 & XE75 Pro
3 weeks ago

  @Ruyu007 You can try channel 11 with 20 MHz on 2.4 GHz WiFi

Please & Thank You !! ❤️
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#2
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Re:IoT Network not stable/useful on Deco XE75 & XE75 Pro
3 weeks ago

  @ARGamingPK1 Thanks for the reply. However, I don't have the setting to change channel/bandwidth in the app for 2.4 ghz.

 

I'm currently on the latest firmware for XE75 & XE75 Pro Maybe I need some beta firmware to enable the setting.

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#3
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Re:IoT Network not stable/useful on Deco XE75 & XE75 Pro
3 weeks ago

  @Ruyu007 

Hi, thank you very much for the feedback.

Would there be many smart home devices?

Are both Deco XE75 and Deco XE75 Pro on firmware 1.2.14?

Wait for your reply.

Best regards.

 

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#4
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Re:IoT Network not stable/useful on Deco XE75 & XE75 Pro
3 weeks ago

Hi  @David-TP ,

I have < 20 smart home devices on the IoT network currently, deco advertises 200 max so that shouldn't be a problem I guess?

 

And yes all of my decos are on 1.2.14 firmware.

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#5
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Re:IoT Network not stable/useful on Deco XE75 & XE75 Pro-Solution
3 weeks ago - last edited 9 hours ago

  @Ruyu007 

Hi, thanks for the update.

I've left a message with the beta firmware for both Deco XE75 and Deco XE75 Pro, which has improved the 2.4GHz band performance.

It is recommended to test whether these beta versions help.

Wait for your reply.

Best regards.

 

Recommended Solution
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#6
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Re:IoT Network not stable/useful on Deco XE75 & XE75 Pro
Thursday

  @David-TP  how we can get this beta? I have same issue as op. Thanks

David-TP wrote

  @Ruyu007 

Hi, thanks for the update.

I've left a message with the beta firmware for both Deco XE75 and Deco XE75 Pro, which has improved the 2.4GHz band performance.

It is recommended to test whether these beta versions help.

Wait for your reply.

Best regards.

 

 

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#7
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Re:IoT Network not stable/useful on Deco XE75 & XE75 Pro
Friday

  @Static305 

Hi, welcome to the community.

Can I have the firmware versions of your Deco XE75 and Deco XE75 Pro?

Are they also on the 1.2.14?

Wait for your reply.

Best regards.

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#8
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Re:IoT Network not stable/useful on Deco XE75 & XE75 Pro
Yesterday

Hi,

How can I get the beta firmware, XE75 is driving me crazy with some of the limitations and issues.

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#9
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Re:IoT Network not stable/useful on Deco XE75 & XE75 Pro
9 hours ago

  @PaulLH 

Hi, how about the current firmware version of your Deco XE75?

Wait for your reply.

Best regards.

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#10
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Re:IoT Network not stable/useful on Deco XE75 & XE75 Pro
2 hours ago

If there is a beta firmware for XE75 Pro V3 (EU), I would also like to test it to see if it resolves my issues.

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#11
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