Need FW Rollback KS220M

Need FW Rollback KS220M

Need FW Rollback KS220M
Need FW Rollback KS220M
Saturday - last edited 6 hours ago
Model: KS220M  
Hardware Version: V1
Firmware Version: 1.1.6

I have 9 KS220M switches in my house and they all updated at the same time and the app froze / Wi-Fi dropped part way through. They are no longer working for my needs (either due to the interruption or the new firmware) and I would like the firmware rolled back to 1.04 please. I have already tried restarting, hard resetting / adding, etc. I just need a support member to push the older firmware to my devices. Thank you!

  0      
  0      
#1
Options
1 Reply
Re:Need FW Rollback KS220M
6 hours ago

  @QTPL 

 

What's the current issue on your devices? Configuration failure? Unresponsive reset? You may share more details here so we can help to provide suggestions.

 

If you need to reach out to the support team, check here: Contact Technical Support

CES 2026 Meet TP-Link AI Assistant and More New Products!
  0  
  0  
#2
Options