iPad 2025 not migrating between P9 access points

iPad 2025 not migrating between P9 access points

iPad 2025 not migrating between P9 access points
iPad 2025 not migrating between P9 access points
a week ago
Model: Deco P9  
Hardware Version: V1
Firmware Version: 1.2.1 Build 20240716 Rel. 60900

I've got five Deco P9 units all running 1.2.1 Build 20240716 Rel. 60900. They're all connected via Ethernet and operating in access point mode. Fast roaming and beamforming are both enabled. DHCP etc is handled by Ubiquity EdgeRouter. 
 

What I've noticed since getting a new iPad (2025, 11th generation, A16) is that as I move around the house the iPad's WiFi connection doesn't automatically reconnect to the best Deco unit. The connection still works but really slow - one bar shown on iPad and in deco app. If I turn WiFi off and on again on the iPad that gets me a good connection again (full cone of bars). 

 

I don't remember this being a problem with my previous iPad (iPad air 2019) and don't notice the problem on my iPhone (16e) though that might be masked by the phone using mobile data. 

 

Both phone and iPad are set to use a static private MAC address for this WiFi network. They're both running iOS/ iPadOS 26.2 and the old iPad was running iPadOS 26.x. 

 

Other devices such as laptops seem fine but I don't  wander around the house with them so I'm not sure that tells us anything. My partner doesn't report any problems with WiFi connection on her iPad but she generally always uses it in the same place so wouldn't expect to see any issues with migrating between access points. 

 

Any suggestions on things I could try to improve/investigate this?

 

Thanks 
Paul

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#1
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Re:iPad 2025 not migrating between P9 access points
Wednesday

  @PaulHaldane 

Hi, welcome to the community.

Can you consistently reproduce this issue?

If yes, I'd like to follow up on your case via email and ask the senior engineer for further assistance.

Please check whether you've received my email.

Best regards.

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#2
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Re:iPad 2025 not migrating between P9 access points
Wednesday

  @David-TP 

 

I don't think it happens absolutely every time but it does happen most of the time.  For example I've just moved from the kitchen to the living room (access points in both rooms) and for about ten minutes i had a really poor connection (as indicated by the wifi icon). I didn't do anything about this because it wasn't causing a problem as I was just reading a downloaded ebook. 


After about ten minutes (after I'd started on this message) I noticed that the ipad had a full wifi signal (and checking in the deco app I can see that I'm connected to the access point in this room). 
 

I'm not sure how long I've waited in the past. If I'm trying to do something that needs a decent signal like streaming video, then I'll toggle the wifi off and on as soon as I notice the problem. 
 

Paul

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