VPN on Deco

VPN on Deco

VPN on Deco
VPN on Deco
2026-01-15 13:17:42 - last edited 2 weeks ago
Tags: #VPN
Model: Deco E4  
Hardware Version:
Firmware Version:

Trying to set-up VPN (Surfshark) on my Deco E4R network. 

 

Using the TP-Link Toolkit, when I try to set-up Surfshark VPN, I just get the message "Network Error. Please try again later"

 

Am I missing something obvious?

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#1
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1 Accepted Solution
Re:VPN on Deco-Solution
2026-01-19 09:35:42 - last edited 2 weeks ago

  @RogerBadger 

Hi, thank you very much for the feedback.

Are you sure Deco is in Access Point mode, as Deco doesn't support VPN client in AP mode?

Can I also have the firmware version of the Deco M4?

Best regards.

 

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#5
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4 Reply
Re:VPN on Deco
2026-01-16 06:40:23

  @RogerBadger 

Hi, welcome to the community.

Can I have a screenshot of the following error message:

"when I try to set-up Surfshark VPN, I just get the message "Network Error. Please try again later""

 

By the way, apart from Deco E4, would there be other Deco models in the Mesh network?

Wait for your reply.

Best regards.

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#2
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Re:VPN on Deco
2026-01-16 08:48:53

Sorry, yes the main node is an M4R model.

 

Screenshot attached

 

M4R is connected with LAN cable to Virgin router which is in modem mode. TP-Link is in Access Point mode. 

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#3
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Re:VPN on Deco
2026-01-16 08:49:41
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#4
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Re:VPN on Deco-Solution
2026-01-19 09:35:42 - last edited 2 weeks ago

  @RogerBadger 

Hi, thank you very much for the feedback.

Are you sure Deco is in Access Point mode, as Deco doesn't support VPN client in AP mode?

Can I also have the firmware version of the Deco M4?

Best regards.

 

Recommended Solution
  0  
  0  
#5
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